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Forum Discussion

TrayeP10's avatar
TrayeP10
Aspirant
May 18, 2022

Bose Activation Failed

I recently switched internet providers and also upgraded to the Orbi RBRE960. When I try to add my Bose products to the new Wi-Fi I am able to get the Bose product to connect to the Wi-Fi however on t...
TrayeP10's avatar
TrayeP10
Aspirant
May 18, 2022

I’ll try to get that information. 

 

Using iOS. I have tried it on 2 different phones. 

plemans's avatar
plemans
Guru
May 18, 2022

Make sure that icloud relay and private mac/ip address is disabled on the ios device. 

We've seen issues on the apps when users are  using those features on ios.