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hopperdropper's avatar
Jul 16, 2021

CBR750 abruptly died, can't be reset

Hi,

 

I purchased a CBK752 (base + 1 sat) as an open box special from Amazon. I set it up (easy), fiddled with a couple of my iOS devices but everything was working great. Fast...great coverage. Then the wifi stopped...as in, the network dropped off and couldn't be revived with a reboot. I can't even reset it. I was eventually able to roll back to my old gear after some arguing with Xfinity (long story for another time) 

 

1) Does this sound familiar at all? It is entirely possible that it was returned because it is flaky and I should just get a new unit and all will be well. OTOH...this was insanely frustrating and internet is life since I WFH. I can't have this happen again. I need something bulletproof

 

2) Any idea how to actually reset it or make sure it is reset? I get the amber ring light but because it still isn't broadcasting, so I can't verify my user and network data have been wiped

 

Finally. do you all recommend this set up?        

10 Replies

  • Why can't you reset it? 

    did you try pushing and holding the reset button for 7-15 seconds while the device is powered on? 

    I'd recommend trying that with the coax disconnected from it. 

    • hopperdropper's avatar
      hopperdropper
      Aspirant

      Yes...disconnected, connected - all of the combos. The ring light goes to amber but it still doesn't broadcast the default SSID (or any SSID) 

      • plemans's avatar
        plemans
        Guru

        are you able to hardwire a pc/laptop into it?