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AnthonyL300
Sep 25, 2022Aspirant
CBR750 has become a nightmare! Job at risk! Please help
I just recently moved and have my Orbi CBR750 set up straight from the wall with my coax cable attached to the Orbi is a Netgear Wax206 Access Point (I use for a separate network for my work computer) connected from the WAN on the 206 into the 750 then I have the 206 connected directly into my P.C. tower which uses VPN whenever I log into my computer and start using VPN every 30mins or sometimes immediately the internet starts to disconnect WiFi and Wired Devices The 750 gets this purplish color I call the cable company they send a signal it comes back on then happens again and this is just repeatedly for the last 3 weeks. Cable company blames Netgear, Netgear blames cable company and it's just back and forth everybody pointing the fingers nobody comes up with a solution meanwhile my job is on the line. This has to get fixed and I refuse to believe I just wasted $600 on a modem/router. I will attach all the pics I have collected off the admin page. Oh btw I was using the same VPN and computer at my last house with no problems. PLEASE HELP tell me what you need and I will respond.
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Make sure if you have two wifi systems running, that you use far apart channels for 2.4 and 5Ghz. Set the CBR to channels 1 and 40 an the WAX to 11 and 48 or higher.
Make sure the WAX is set far apart from the CBR distance wise. 30 feet for more.
Some of the CBR line channel power is a bit too high as well:
https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router?article=24311
You gotta get those Correctables and Un-Correctables down to zero.
What FW version are you using on the CBR?
AnthonyL300 wrote:
I just recently moved and have my Orbi CBR750 set up straight from the wall with my coax cable attached to the Orbi is a Netgear Wax206 Access Point (I use for a separate network for my work computer) connected from the WAN on the 206 into the 750 then I have the 206 connected directly into my P.C. tower which uses VPN whenever I log into my computer and start using VPN every 30mins or sometimes immediately the internet starts to disconnect WiFi and Wired Devices The 750 gets this purplish color I call the cable company they send a signal it comes back on then happens again and this is just repeatedly for the last 3 weeks. Cable company blames Netgear, Netgear blames cable company and it's just back and forth everybody pointing the fingers nobody comes up with a solution meanwhile my job is on the line. This has to get fixed and I refuse to believe I just wasted $600 on a modem/router. I will attach all the pics I have collected off the admin page. Oh btw I was using the same VPN and computer at my last house with no problems. PLEASE HELP tell me what you need and I will respond.- AnthonyL300AspirantWhere do I go to change those channels? For the Wi-Fi
- AnthonyL300Aspirant
2 things.
1. you do have a ton of errors in the lines. The logs help confirm line issues but your errors alone are to many.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.2. Whenever you're having issues and you're using multiple devices, simplify for testing. Connect your work pc directly to the orbi and make sure to get that stable first.
- AnthonyL300AspirantNo amplifiers or anything in between the modem and the wall it's maybe 2 ft away from each other straight from the wall into the CBR750
- AnthonyL300AspirantThe wax is not 30 ft apart because I have to attach it and the LAN wire I have is short I will look into getting a longer one
You need to move the WAX far apart from the CBR as it's causing interferences and probably why the CBR is not working right. It too close to the CBR.
You can change channels on the CBRs web page under Basic tab/Wireless Settings.