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Forum Discussion
pumpichank
Jan 16, 2022Luminary
Cannot update firmware on one Orbi sattelite
I just bought an Orbi RBK753 (RBR750 + two RBS750 satellites), along with a separate third RBS750. It took several tries but I finally was able to connect the third satellite to the router. At leas...
- Jan 17, 2022
Have you tried using the default login info?
login: admin
password: password
If that doesn't work, you can always use tftp/nmrpflash to try to force the update to it.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
pumpichank
Jan 17, 2022Luminary
This didn't work. I did connect the satellite with the router over ethernet and verified that the connection is 'wired'. Then I did a factory reset by pushing in the recessed button on the satellite, and its light turned amber, then blinked white. I pushed the sync button on both the router and the satellite and they both blinked white for a little while. Then the satellite turned blue before the light went off.
After all that, the satellite still had the name I'd given it before the reset, and it still has the old firmware version. Online update now just says "Please wait a moment..." and that never changes. When I go to manual update, it keeps asking for the user name and password, and it does not accept the router's password. So there is still no way to update it.
I've verified with the Orbi iOS app that it seems all three satellites, and that this one is still running the old firmware. In the app, when I go to Router Settings and click on Check For Updates, it shows me the Checking For New Firmware page for over 5 minutes and then it says "There was a problem checking firmware update" with Skip and Try Again buttons. Needless to say, Try Again never succeeds.
plemans
Jan 17, 2022Guru
Have you tried using the default login info?
login: admin
password: password
If that doesn't work, you can always use tftp/nmrpflash to try to force the update to it.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash
- pumpichankJan 17, 2022Luminary
Logging in with admin:password did the trick. That let me upgrade the firmware manually (online firmware upgrade still didn't work). Then I did another factory reset on the misbehaving satellite, wired it to the router, and resync'd them. It took a couple of tries, but it eventually did sync and now all satellites are on the latest firmware, properly sync'd, and router password shared. So I think I'm all good! Thanks for the help.