Hi, I’m having trouble where a device will always take preference connecting to the router if available over connecting to the satellite. Even if the satellite has a stronger signal. Does anyone know of a way how I can force the device to choose the satellite in times when it will have a better connection? Thanks
Netgear has set up a community forum specifically for the Orbi AX (WiFi 6) products. Most of the people who watch that forum are more likely to have experience with Orbi AX. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax
What Firmware version is currently loaded? What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite📡
It's up to devices to pick and choose where they connect to based on distance, device design and noise and conditionss of the system.
Hi, I’m having trouble where a device will always take preference connecting to the router if available over connecting to the satellite. Even if the satellite has a stronger signal. Does anyone know of a way how I can force the device to choose the satellite in times when it will have a better connection? Thanks
