NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
DonDżonson
Sep 29, 2023Tutor
Connecting RBS850 to RBR850
I have problem with connecting new RBS850 to my RBR850. I bought second satellite, and can't connect it. Even when there is info about successful connection, the satellite isn't visible.
Also when I try to reconnect my current satellite (also RBS850), after pressing reset button (until amber light blinks), and then clicks reconnect in the attached Devices, it somehow connects back after a while.
After resetting whole device, and setting up a new network, the old satellite is connected right away, and with the new one same problem, after information about successful connection it's not on the list of devices
Possible that the new RBS is not on same FW version level as your current units. If this is so, you'll need to connect a ethernet connected PC to the back of the RBS and no sync it, wait about 5 minutes. Set a static IP address on your PC for 192.168.1.49. Then see if you can access the RBS web page at 192.168.1.250. if you can, log in with admin and "password". Have the same level RBS FW version file unpacked on the PC and use the RBS web page to upload it to the RBS.
8 Replies
Sort By
DonDżonson wrote:
After resetting whole device, and setting up a new network, the old satellite is connected right away, and with the new one same problem, after information about successful connection it's not on the list of devices
When a package is created at the factory, router and satellite are paired, which makes initial setup much easier. Depending on where the new satellite came from, it may have previously been paired to a specific router. It might help to do a Factory Reset on the new satellite (paperclip, power LED flashing amber, etc.) before using the Orbi web interface menu item Add Orbi Satellite.
Can you please explain more about "after information about successful connection"? Is this a pattern of lights on the satellite? A message on the Orbi web interface?
I typically look at the Attached Devices display where the top panel shows satellites and the bottom panel shows devices that are connected to the system.
The first satellite was a pair (RBK852), so that explains self connection after factory reset. But should it also automatically pair when I reconnect only the satellite after pressing reset button on device and clicking reconnect in settings?
But back to the main problem, on the new satellite which I want to connect I did factory reset, by pressing reset button on device until amber light blinks. After that the light in front starts flashing (white) and after some time lights still (also white), then I press sync button on the back, and in "add orbi satellite" logging to settings by browser. After a while appears a message "satellite setup successfully" the device the light shines blue, however going to Attached Device I see only my old satellite. I try it several times resetting satellite again, and every time the same.
The Attached Devices display does not update instantly. What happens if you wait 15 minutes and open Attached Devices again?