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Forum Discussion
Frequent internet disconnects
RBR 850 internet disconnected Hi, I'm seeing frequent (at least 1x or 2x daily) internet outages these days. The log in the admin section of the router says "Internet disconnected". ...
I've owned my Orbi RBR50 & RBS50 since 12/01/2016 without any issues. However, over the last 2 months I've experienced constant connectivity issues. My ISP has sent technicians to my home 3 times in the last month to try and address this issue. They've replaced essentially everything on their end including my modem with one of their own, a Hiltron Technologies DOCSIS 3.1 eMTA Input 12V= 2A.
I just recently updated my firmware over the weekend because I hadn't done so in a while, followed by another firmware update tonight to the current version V2.7.2.104. I performed both of these firmware updates this week using the Orbi mobile app on my iPhone. I've already tried a number of different suggestions, including turning off all of the wifi devices in my home while rebooting the modem. Nothing seems to work and I don't have much hope this new firmware update will make much of a difference. My ISP has already suggested using their router for an additional $5 a month, but I'd like to exhaust all of my options before I throw in the towel on the $350 I spent on these routers 4 years ago. Any suggestions would be appreciated.
Few weeks back I had major issues with satellite and orbi sync and was told on another thread that V2.7.2.104 is pretty problematic. I did a hard reset to factory settings and currently on V2.6.1.40 and all the units seems to be working well for me.
HTH.
Since this is the Orbi AX forum, You should vist and post about this over in the Orbi AC forum:
https://community.netgear.com/t5/Orbi/bd-p/Orbi
Be sure to factory rest the system and setup from scratch. Be sure to disable Traffic Meter as well.
Good Luck.
PM_13 wrote:Few weeks back I had major issues with satellite and orbi sync and was told on another thread that V2.7.2.104 is pretty problematic. I did a hard reset to factory settings and currently on V2.6.1.40 and all the units seems to be working well for me.
HTH.
