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Ghost in the Orbi!

tak1313
Luminary

Ghost in the Orbi!

OK, so many here will say Netgear can't afford the best software engineers.  To wit, I present to you a ghost in the Orbi app of things past and long dead.

 

I have an RBK752, which as most know, is the RBR750 and ONE RBS750.  I just brought up the app to make sure a device was attached to the satellite to do some testing, and lo and behold, a new to me RBS - MADE BY XEROX, no less!!!

 

Yay me!

 

Mind you, I don't even have any other router/satellite type device running, let alone ANYTHING made by Xerox.

 

Note - it does not appear in the web gui, and nothing shows up as a connected device in the app.

 

 

 

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tak1313
Luminary

Re: Ghost in the Orbi!

Firmware Is the latest - don't remember off hand.

 

It was no big deal - did not require a reset.  Just went back into the web gui again and it was now there as a disconnected sat.  Deleted it and it's no longer in the gui or the app.

 

Now if it shows up again I'm going to be really annoyed.

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Message 4 of 5

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FURRYe38
Guru

Re: Ghost in the Orbi!

Try a factory reset on the RBR and RBS and setup from scratch with a wired PC and web browser. After the systems is setup again, then check the Orbi app...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 2 of 5
FURRYe38
Guru

Re: Ghost in the Orbi!

What FW version is currently loaded? 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

Message 3 of 5
tak1313
Luminary

Re: Ghost in the Orbi!

Firmware Is the latest - don't remember off hand.

 

It was no big deal - did not require a reset.  Just went back into the web gui again and it was now there as a disconnected sat.  Deleted it and it's no longer in the gui or the app.

 

Now if it shows up again I'm going to be really annoyed.

Message 4 of 5
FURRYe38
Guru

Re: Ghost in the Orbi!

Possible this is a Orbi app issue. Seen odd things when it comes to this app. Smiley Frustrated

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR1000, EX7500/EX7700

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