Hardware vendor wants 2.4Ghz only; no negotiation between 5 and 2.4

[GaACETech]

Orbi 6 router with 2 satellites.

A client has Sonos speakers install throughout his house.

Their technical support wants the router to not auto-negotiate between 2.4 and 5Ghz.  And they call this 'steering'.

Where might I find this setting?  Is it called steering or the RSSI setting?  I saw RSSI in other similar discussions.  Or is it easier just to turn off the 5Ghz and just have the 2.4?

Thanks.

Darryl

[CrimpOn]

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@GaACETech wrote:

Or is it easier just to turn off the 5Ghz and just have the 2.4?

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Good Grief, no.  It is impossible to "turn off" the 5G WiFi signal on Orbi routers. Plus, that would reduce the capability of the entire system.

Sonos speaker systems (not a single speaker here or there) are a complicated topic. My Sonos One is perfectly happy, although I get annoyed when it will not respond to "Alexa... Stop".

Perhaps if you describe the issue, people who have experience with Sonos can help.

[ekhalil]

Orbi has band steering and it can't be disabled. Orbi will always prefer 5 GHz and will try to push capable devices towards 5 GHz if possible.

I have 10 "Sonos" speakers and the whole system works well with Orbi.

You proable just need to fix the 2.4 and 5 GHz channels and select channels that are not being used by Sonos.

Do you have any wired speakers to Orbi? If yes how many?