Orbi WiFi 7 RBE973
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I went to site and entered user name and password, nothing happened

TM23
Aspirant

I went to site and entered user name and password, nothing happened

Suggested solution did not work.  I went to site and entered user name and password, nothing happened.  In fact, this site (orbilogin.com) shows as unsecured and is not encrypted.  I think it's fraudulent (?).  Regardless, I still am unable to remove a disconnected satellite.  I suggest this feature be added to the app. as many people are having the same problem.

Message 1 of 4
Phyber
Luminary

Re: I went to site and entered user name and password, nothing happened

I've always had issues with orbilogin so I just use the 192.xxx.x.x address and it works every time.

Message 2 of 4
TM23
Aspirant

Re: I went to site and entered user name and password, nothing happened

I tried the 192.xxx.x.x site and it still doesn’t work. It takes my username and password but just refreshes the page.
Message 3 of 4
CrimpOn
Guru

Re: I went to site and entered user name and password, nothing happened


@TM23 wrote:

 In fact, this site (orbilogin.com) shows as unsecured and is not encrypted.  I think it's fraudulent (?).


The URL method for accessing the Orbi web interface is designed to be user friendly, but is a bit strange.

Obviously, orbilogin.net or orbilogin.com cannot be resolved by a DNS authority.  Which of the thousands of routers in the world should it resolve to?  What happens instead is that the Orbi router intercepts the DNS request and returns the IP address of the Orbi router itself (which is most often 192.168.1.1, but not always).

 

Browsing to http://orbilogin.com is  clearly unsecured because it is http. That is what http is. (not encrypted).

The Orbi also supports an encrypted connection https://orbilogin.com (notice https)  Modern browsers will complain about this connection as well because the SSL certificate is "self-signed".  The same "Catch 22" applies.  A verified SSL certificate must belong to one entity. (such as IBM, Honda, or..... Netgear).  Those thousands of WiFi routers are not "Netgear".  They are thousands of customers.

 

The solution in both cases is, "I am on my own damn network. Connecting to my own damn router.  Just be quiet and connect to it."  After the first connection, web browsers will remember and stop complaining.

 

When a satellite is powered off, it will appear in the Orbi web interface as Disconnected, and a box will pop up asking if you want to Delete it.  Click "Yes", and it's gone.

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