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Forum Discussion
msinex
Jul 27, 2020Apprentice
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
FURRYe38
Jul 27, 2020Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- msinexJul 27, 2020Apprentice
Thanks for the reply FURRYe38 , my ISP is spectrum and the modem is a Spectrum branded with model e31u2v1. This link shows the picture and an overview from someone else - https://larrytalkstech.com/the-spectrum-mystery-modem-e31_2v1/
- FURRYe38Jul 27, 2020Guru
Some DNS issues come from the ISP side. I would make contact with the ISP to see if they are noticing anything. Make changes on the Orbi RBR for custom DNS addresses as well to see if this changes anything.
I don't see any DNS issues with mine however I'm on a different ISP and use a different modem.
- msinexJul 28, 2020Apprentice
Thanks FURRYe38 , I actually shifted back to my old Nighthawk to see if it was something with my ISP or my network setup, and I didn't see any of the same DNS errors (just much less WiFi coverage). I also wanted to get it back up and running and using as similar a router build as possible for the Orbi. I did that, and am still having the same DNS issues (and now the dropped wifi issues). Thanks for the thought though!