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Forum Discussion
Intermittent DNS Errors and WiFi Issues
I have had the Orbi AX6000 for a few months now. While there are many things I love about it (great wifi coverage, great speed, looks nice, software, ease of setup, etc.), there are two very frustra...
Has a factory reset been performed since apply v32?
What CTS values are you using under Advanced Tab/Advanced Settings/Wireless Settings
Do you have Armor enabled?
msinex wrote:Thanks FURRYe38 , I actually shifted back to my old Nighthawk to see if it was something with my ISP or my network setup, and I didn't see any of the same DNS errors (just much less WiFi coverage). I also wanted to get it back up and running and using as similar a router build as possible for the Orbi. I did that, and am still having the same DNS issues (and now the dropped wifi issues). Thanks for the thought though!
Thanks FURRYe38 . I have done a factory reset since I ran into the issue, and it didn't resolve the situation. I believe it may have been before the latest firmware update though. Was there something in that update that may have addressed this issue?
I haven't ever enabled Armour on the device (or the Disney circle then either, which seems to cause issues from what I have seen trying to diagnose this myself reading past forum posts).
On CTS, everything is enabled on that page and automatic is turned on. There is a greyed out value number of 2347 for the threshold. I haven't done any research on these settings in the past, should I?
You may have changed the CTS and RTS values around previously.
I would investigate changing the DNS on the RBR to something else and see if anything changes, ie try google dns or quad 1's and 9's and see.
Be sure to reboot or power cycle ALL devices after making this change on the RBR. This will clear out any DNS caches on the devices.
Have you set up any IP address reservations?
What is your default IP address pool? Mines 192.168.#.100 thru .200.
msinex wrote:Thanks FURRYe38 . I have done a factory reset since I ran into the issue, and it didn't resolve the situation. I believe it may have been before the latest firmware update though. Was there something in that update that may have addressed this issue?
I haven't ever enabled Armour on the device (or the Disney circle then either, which seems to cause issues from what I have seen trying to diagnose this myself reading past forum posts).
On CTS, everything is enabled on that page and automatic is turned on. There is a greyed out value number of 2347 for the threshold. I haven't done any research on these settings in the past, should I?
Thanks FURRYe38 , really appreciate the current thoughts.
I think I did make some changes to those values based on previous advice to try and fix this issue, and it didn't really do anything. I have also shifted my DNS setting on the router from my default ISP to the google DNS service, and unfortunately no shift. As luck would (or wouldn't) have it, I lost power during a storm a week back after I had made these changes and it was out for a chunk of the night, and still had the same DNS issues when things came back on. Maybe you are asking about this for my mobile devices at the wifi issue? I will power cycle those and see if it helps (since the storm didn't knock those out)
I do have one static IP address assigned for my NAS since I map a few drives off of it. Right now I'm using the router as teh DHCP server, and have it assigning from .2 to .254 . Is there some sort of strategy to shifting this? Should I start it at .100 instead of .2?
Thanks again!!
I would be a good trouble shooting step. Try the .100 to .200 pool size. I would power OFF alll devices accept for one wired PC to make the configuration change. I would set DNS back to automatic on the RBR as well. Once you make the change, and apply the setting. The RBR should reboot. After the RBR is back to ready, I would connect those devices seeing the DNS issue one at a time and see if the problem continues.
By Static assigned NAS, do you mean an IP address reservation ON the router for the NAS or a static IP address configured ON the NAS?