NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bjosh
May 17, 2022Follower
Is there ETA for the fix also is NG going to push the fix
Is there ETA for the fix also is NG going to push the fix since we are unable to login to the router through the browser or app.
FURRYe38
May 17, 2022Guru
OF course...that's also in case where we have to troubleshoot the issue to really find out where the problem is, FW or user configuration. Its not always a FW issue and sometimes it is. Just be cause one user claims its a FW issue doesn't mean it is. The real problem has to be vetted out. I can point to many posts that were resolved as well by troubleshooting or factory resets.
Over all, this is a NG issue and items for resolution have been presented and work. NG has acknowledged the issue and is working to get it fixed. Users will need to contact NG support if they want there help. Or factory reset and setup from scratch. This is mostly beyond forum help now.
Timothy88
May 17, 2022Luminary
Can someone in the Netgear organization explain why the company feels the need for the firmware to be auto updated?
- Mikey94025May 17, 2022Hero
Timothy88 wrote:Can someone in the Netgear organization explain why the company feels the need for the firmware to be auto updated?
This is a community forum so perhaps not the place to ask for an official statement. But we can offer our own opinions here, and I believe the industry has moved to auto-updates because the overall tradeoff with respect to security is better. Firmware software quality and testing is supposed to occur, but a separate issue from auto-update policy.
For example: https://www.consumerreports.org/wireless-routers/outdated-router-firmware-poses-security-risk/
* Routers can also be taken over for criminal activities such as illegal downloads and attacks on websites.
* That means that most home routers never get important security updates.* Shah says that from 2017 onward, Netgear routers have had the automatic update function built in.
* Eero, Google Wifi, and Luma also take care of updates without the user being involved. “When it comes to security, if you have static software running a device, chances are the device will be insecure,” Eero CEO and co-founder Nick Weaver says.