Login Denied on Orbi App

[rockymtndew]

This is for AX6000 Orbi Tri-Band Mesh Router (RBR860)

Firmware Version: V7.2.4.5_4.2.2

After reinstalling my Orbi App on my Android, the app is telling me Login Denied.

Phone is not using a masked MAC.

Phone is logged into the same network.

I am able to log into My.Netgear via my notebook so account name and password are not the issue

Only recent change to system is that I put the upstream DSL modem into bridge mode today, then reset the Orbi to sign in using PPP credentials.  Everything works as expected, even the app worked fine, until after I uninstalled / reinstalled it.

[rockymtndew · Accepted solution]

I found a work around.

I selected the option to have Netgear send me a one-time use password.  They emailed it to me and when I used the one-time password, it allowed me to log into the app.

[rockymtndew · Accepted solution]

I found a work around.

I selected the option to have Netgear send me a one-time use password.  They emailed it to me and when I used the one-time password, it allowed me to log into the app.