My Orbi mobile devices cannot find orbi

[Winkh]

The internet is working fine but I cannot get satellites seen

[FURRYe38 · Accepted solution]

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡

[FURRYe38]

What Orbi do you have? 
What FW is loaded? 
What mobile devices do you have? 

[Jeffgear]

Have the satellites ever worked or is this a new setup, if it is new then try setting up the satellites near the router and then relocate them? They may be too far from the RBR to sync. 

[Winkh]

Thanks. I needed to reset the system. Fairly simple to do. All satellites are communicating as before.

[FURRYe38 · Accepted solution]

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡