NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
iNexxFear
May 24, 2020Apprentice
Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
- Oct 03, 2021
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
P_Joyce
Aug 06, 2020Aspirant
I followed up with Netgear support on the Nest Thermostat battery drain. Their guidance: The Nest Thermostats connect to the Orbi on 5 GHz which causes the drain. It is not possible to force connection to 2.4 GHz. I ended up connecting my old wireless router to the Orbi as an access point, only on 2.4 GHz with a different SSID and connected the Nest Thermostats to that. They've worked fine for the last several weeks, although it is a little annoying to have to go to this level of workaround.
FURRYe38
Aug 06, 2020Guru
Wondering if this is something NEST should be looking into as well. They should be collaborating with NG on this.
Only other thing you can try to see if the NEST will connect to 2.4Ghz on Orbi is to turn down the power output on the RBR from 100% to 25% and see if the NEST will connect. Though you shouldn't have too.
Under Advanced Tab/Advanced Settings/Wireless Settings
P_Joyce wrote:I followed up with Netgear support on the Nest Thermostat battery drain. Their guidance: The Nest Thermostats connect to the Orbi on 5 GHz which causes the drain. It is not possible to force connection to 2.4 GHz. I ended up connecting my old wireless router to the Orbi as an access point, only on 2.4 GHz with a different SSID and connected the Nest Thermostats to that. They've worked fine for the last several weeks, although it is a little annoying to have to go to this level of workaround.