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Forum Discussion
iNexxFear
May 24, 2020Apprentice
Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
- Oct 03, 2021
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
philsheng
Oct 03, 2021Aspirant
I’m still having the same issue. I have disconnected Nest Thermo from router to prevent the battery drain but now cannot control it remotely. No fix from Netgear??
turbojimmy2
Oct 03, 2021Guide
Unfortunately the only real fix is not to use the Nest thermostat with the Orbi. I don't know whether it's a Nest issue or Netgear issue or both but they're not going to fix it. I tried all of the suggestions here only to end in frustration. And I needlessly spent $$ on the Nest power supplies.
I dug out my old WiFi router and set up a separate network connected to the Orbi. Connected the thermostats to this new WifFi network. Problem solved.
- philshengOct 03, 2021AspirantThanks. That’s certainly frustrating. The thermo was working fine with my Orbi setup for a while so I set up my entire property with the Orbi ecosystem. Really disappointed reading all these posts going back over a year and still no resolution.
- philshengOct 03, 2021AspirantSo you were able to connect an old wifi router to the Orbi and no issue with battery drain? So old wifi router connected via Ethernet cable to the back of the Orbi with a different SSID, and connecting thermo to old wifi router?
- turbojimmy2Oct 03, 2021Guide
philsheng wrote:
So you were able to connect an old wifi router to the Orbi and no issue with battery drain? So old wifi router connected via Ethernet cable to the back of the Orbi with a different SSID, and connecting thermo to old wifi router?Correct. That solved the problem for me.
- philshengOct 03, 2021AspirantThanks. Annoying but simple enough solution until Netgear figures it out.