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Forum Discussion
iNexxFear
May 24, 2020Apprentice
Nest Thermostat Batteries LOW on a new ORBI AX setup
I have a brand new ORBI AX wifi setup (RBR850 and 2 satellites) that i got configured and updated to the latest firmware (V3.2.15.25) about 10:00 last night with all nodes up to the version with a bi...
- Oct 03, 2021
No.
Only thing I found was that with mine, being so close to the RBR, 5 feet, was having problems with the NEST. I found that when I moved the RBR away from the one NEST controller, 20-25 feet, the NEST controller started working with out draining the battery. Also was said that this is also a NEST controller issue as well that NEST needs to fix it on there side as these controllers ping pong back and forth on there own when there is more than 1 signal source in play, i.e. RBR and 1 or 2 RBS. Its also recommemeded to install the C power wire to your NEST from the main central AC system to help avoid the battery draining. You'll need to consult your systems mfr wiring diagram to find out which connection that is.
Shadowgent
Oct 13, 2021Tutor
Another solution that might work for some...
I was about to follow the (unfortunate) solution to use a seperate router and SSID. However, on a whim I decided to enable the Guest network on the Orbi AX and use that exclusively for the Nest. I'm about 1 week into this approach and so far I've had zero problems; the Nest thermostat has been online 100% of the time and battery voltage has been consistently 3.8+ volts! Way more convenient and cheaper than a separate router, so give it a try and perhaps it'll work for others.
- philshengOct 13, 2021Aspirant
Wooohhh.. OK, so you created a guest network on the Orbi with a different SSID and password and no issues so far?! Super easy... I had just ordered a crap router off Amazon but will try this and return if it works!
- FURRYe38Oct 13, 2021Guru
I also found the distance between the RBR/RBS is important as well. Having them too close to the NEST controllers seems to make the controllers bounce from signal to signal. I found that 20-25 feet or more seems to be needed. I had moved my RBR from it's normal location to my desk which is 25 feet or more from my 3rd gen NEST controller, after this, NEST remained connected and saw no more LOW Battery messages. Also the other solution is to connect the NEST to the AC systems C-wire connection for NEST power and fully elliminate the problem all together!
- ShadowgentOct 13, 2021Tutor
Exactly! Perhaps the Nest somehow loses voltage when it's competing with the umpteen other devices on the main SSID, so the separate SSID (albeit still on the Orbi AX) solves the problem? Who knows.
Good luck. Let us know if it works for you...
- FURRYe38Oct 13, 2021Guru
Yes thats whats happening as was explained to me. For some reason, NEST can't lock on 1 signal, seems to get confused by all the different singals coming from the RBR and or RBS. I guess being too close to the RBR or RBS doesn't help either. Part of this problem lays at the feet of Google too.