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Forum Discussion
FURRYe38
Jul 13, 2021Guru
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
jdk1120
Aug 26, 2021Apprentice
Hi folks, I'm really glad I found this thread because it is exactly the issue I've been having since my purchase of this "premium" router. Sad that a $100 router worked much better than this.
An issue is that NG support has been very disappointing. They escalated my case since I'm within the 90 day support window and we jumped through all the hoops (configuration changes, follow up calls, debug logs) that took hours over days. With the issue lingering, NG support has ignored all my messages on my case the past two weeks. My 90 day will close soon so perhaps they are waiting that out. Very disappointing - I hope my colleagues in my organization did not purchse this router for their work from home. Zoom calls are embarassingly unstable.
intergeek14
Aug 26, 2021Star
Now the original ORBI71 set up SSID is showing along with net gear guest network even though it’s turned off in the settings. Yes, I can connect to them using the main SSID password….. Here comes my 5th factory reset.
- FURRYe38Aug 26, 2021Guru
What happens if you re-enable it then disable it on the RBRs web page?
intergeek14 wrote:
Now the original ORBI71 set up SSID is showing along with net gear guest network even though it’s turned off in the settings. Yes, I can connect to them using the main SSID password….. Here comes my 5th factory reset. - intergeek14Aug 26, 2021StarA reboot of the entire system fixed it.
- FURRYe38Aug 26, 2021Guru