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New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
I have given up and returned mine to Costco since I was within my 90 days. I wish I never had to do this but WFH and being dropped multiple times a day, along with listening to a teenager complain about their wireless connection, pushed me over the edge.
The lack of any sort of acknowledgement on Netgear's part is sad. Almost every tech company has an issue at some time, how you handle it is more important than the issue itself. The lack of any response here is deafening and says a lot about the company, especially with that 90 day support from Netgear.
Personally, from here on out, I'm speaking with my wallet. I have a Netgear switch that I purchased just before this incident but it is the last item from them I will buy.
Furry - I appreciate you trying to help everyone. I just wish Netgear was as passionate as you are.
Understand Sir and understand the frustrations. NG is aware of whats happening and i'm trying to help users get thru this for those who can't return there systems. AT least we can downgrade as a work around for now for those who can do this. I'll keep on NG about this and hopefully next FW will fix this mess. :smileyfrustrated:
Good Luck in your endeavours.
Jeff-531 wrote:
I have given up and returned mine to Costco since I was within my 90 days. I wish I never had to do this but WFH and being dropped multiple times a day, along with listening to a teenager complain about their wireless connection, pushed me over the edge.
The lack of any sort of acknowledgement on Netgear's part is sad. Almost every tech company has an issue at some time, how you handle it is more important than the issue itself. The lack of any response here is deafening and says a lot about the company, especially with that 90 day support from Netgear.
Personally, from here on out, I'm speaking with my wallet. I have a Netgear switch that I purchased just before this incident but it is the last item from them I will buy.
Furry - I appreciate you trying to help everyone. I just wish Netgear was as passionate as you are.
FURRYe38 I understand you are here and trying to help. For me I cannot any longer support the fact that NG is trying to do something about this. It has been a month now? If they wanted to do something about it they would remove this buggy FW from the site and stop autoupdating people. They are doing this to themselves and hurting customers at the same time. Until such time as they get their @%#% together they should do what I have outlined. Mine was auto updated and luckily my important things are all wired, so slower wifi doesn't affect me as much. This is not the case with many others.
Like I said, I appreciate you trying to help folks but NG needs to get it together.
/rant
FURRYe38 wrote:Understand Sir and understand the frustrations. NG is aware of whats happening and i'm trying to help users get thru this for those who can't return there systems. AT least we can downgrade as a work around for now for those who can do this. I'll keep on NG about this and hopefully next FW will fix this mess. :smileyfrustrated:
Good Luck in your endeavours.
Furry - I appreciate you trying to help everyone. I just wish Netgear was as passionate as you are.