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Forum Discussion
FURRYe38
Jul 13, 2021Guru
New - RBK752/753 Firmware Version 4.6.3.7 Released
Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. New Features and Enhancements: Supports Smart...
- Sep 13, 2021
***Updated: 9/13/2021 11:50 AM PT
Hello Orbi Community,
Please accept my apologies for any delay in getting this message to you. I have been advised that an official firmware release is in the final stages of internal testing and in the process of being posted to our support site. Likely, within the next 24 hours.
To get this firmware release now please click the link below:
For instructions on how to manually download this firmware please visit:
How do I manually upgrade firmware on my Orbi router using orbilogin.com?
Thank you for your patience,
ChristineT
Niko78
Aug 28, 2021Apprentice
You are lucky
Trying also to return mine …
1 month of buggy firmware is enough for me and I am not confident anymore in Netgear support to quickly solve further potential any others issues.
I also don’t want to stress and spend hours or days of my time trying troubleshooting each time there is a new firmware upgrade.
Other systems for the same price are having a good support, 2 years support and not only 90 days, integrated antivirus with parental control without having to pay yearly subscription and with a better App and better web interface …
Netgear should be more careful with their customers and should listen to them if they want to stay a long time on this market.
Trying also to return mine …
1 month of buggy firmware is enough for me and I am not confident anymore in Netgear support to quickly solve further potential any others issues.
I also don’t want to stress and spend hours or days of my time trying troubleshooting each time there is a new firmware upgrade.
Other systems for the same price are having a good support, 2 years support and not only 90 days, integrated antivirus with parental control without having to pay yearly subscription and with a better App and better web interface …
Netgear should be more careful with their customers and should listen to them if they want to stay a long time on this market.
michsu
Aug 28, 2021Apprentice
What’s a good recommendation for another mesh system? Thank you. I just got it from Amazon about two weeks ago so I am about to return it too if necessary. I’m getting a lot better coverage than just using the router that came with the ISP.. just not getting the max I can get (gigabit plan).. I saw the AX doesn’t make a difference and without it, it will be slower.. Also, the netgear armor reduces my speed to 300-400 (without I can get the max of 600 wirelessly).
- Niko78Aug 28, 2021Apprentice
I was thinking about maybe Asus XT8 for exemple at about currently 350€ on French Amazon.
Same price as the Orbi 752 but with little better performance according to some test.
- RudolphyAug 28, 2021Apprentice
I bought both systems, the Asus XT8 and Orbi RBK 753 at the last Amazon Prime Day. The Asus has the stronger backhaul (upper 5 ghz channels, 4x4, wifi 6 at 4800 mbit , but the system is very unstable, although the firmware, but all the setting options suggests a more professional impression. I have stayed with my Orbi. Since I operate my Orbi in AP-mode, I dont have these problems discussed in this thread.
But I am also disappointed about the behavior of Netgear, not to offer at least for the affected users a downgrade. And I'm not talking about a possible workaround via edge, which I haven't tested myself yet.