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Forum Discussion
FURRYe38
Nov 01, 2022Guru
New - RBR750 / RBS750 Firmware Version 4.6.11.1 Released
Enhancements: 10/06/2022
Add Canada region support for RBK65x series Orbi systems. (RBR750 with RBS350)
Security Fixes:
Fixes security vulnerabilities.
For more information about secu...
FURRYe38
Nov 12, 2022Guru
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
What Mac device do you have?
What OS are you using on the Mac device?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Set 20/40Mhz Coexistence to 40Mhz only.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Has a factory reset and setup from scratch been performed since last FW update?
anakin_ch wrote:
Just to clarify I’ve just updated to this last version.
anakin_ch
Nov 15, 2022Aspirant
Hello, I have V4.6.11.1_2.3.6 installed. I tried everything what you mention and it seems to be much better.
I've tried to position differently the satellites and restart everything.
Many Thks I will keep you informed if it's not staying like that.
B.
- FURRYe38Nov 15, 2022Guru
👍
- bensanfordNov 17, 2022Guide
From above you wrote:
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network._____________________
I have a couple of questions to clarify the above recommendation
When turning on router - should router be turned on before the satellites, or does it matter?
I have a couple of wired bridges connected to the main router, since I am trying to be hard-wired as much as possible. Should those be turned on after the router, but before turning on the devices connected to the bridges?
- FURRYe38Nov 17, 2022Guru
bensanford wrote:
From above you wrote:
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network._____________________
I have a couple of questions to clarify the above recommendation
When turning on router - should router be turned on before the satellites, or does it matter? <Yes, the RBR should be turned ON before the RBS. Once the RBR is ready, then go for turning on the RBS. I prefer one at a time to ensure they get connected to the RBR fully before turning on the next one.
I have a couple of wired bridges connected to the main router, since I am trying to be hard-wired as much as possible. Should those be turned on after the router, but before turning on the devices connected to the bridges? <You can turn ON the bridges afterwards or just leave them on. They should auto connect one the RBR or RBS are back online.