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Forum Discussion
FURRYe38
Sep 15, 2021Guru
New RBR750 / RBS750 Firmware Version 4.6.3.16 Released
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
Fixes the issue where the s...
COMountainGoat
Oct 05, 2021Apprentice
Well, I pulled cat 6e backhaul, so I'm moving away from tri-band mesh to dual-band AIMesh. It should actually improve wifi performance, and ends up being cheaper.
I looked at ubiquiti, but not interested in cloud-only management (particularly after their issues). And, well, if I'm hit by a truck, I want something that someone in the family has a chance of maintaining :-)
swamgy1
Oct 05, 2021Guide
What other systems are equal to if not better than the Orbi?
I've been using Orbi systems for years but NG has lost me too.
- WizecOct 06, 2021ApprenticeI just tried and returned an Asus XT8 AiMesh 2 node setup.
Range was pretty awful. - LucGovOct 06, 2021Star
I don't have a Facebook account, but a negative response would help I presume.
- tak1313Oct 06, 2021Luminary
Wizec wrote:
I just tried and returned an Asus XT8 AiMesh 2 node setup.
Range was pretty awful.That's why I kept the Orbi as AP because it does do the mesh dance well, assuming working firmware, but Asus is better at routing with more control - it's especailly good/stable (compared to OEM) if you stick with Merlin. The control plus there was a forced Orbi update (luckily still a usable 3 version) that really pushed me to throw it in AP and block all updates with the Asus. The Orbi interface is REALLY dumbed down compared to every other router I've had, which is odd considering how advanced it's touted to be. Like give the features/controls and .let the user decide whether they have the need or wherewithall to use them.
I was debating about dumping the Orbi and switching to AiMesh. I was planning to go that route anyway (I needed mesh to smooth my wife's work from home needs at the time). AiMesh works REALLY well too if you use the right router combos. At the time, though, I was reading so much positives about Orbi, and I HAD good experiences with NG products in the past...sometimes in life we make bad decisions.
- tak1313Oct 06, 2021Luminary
LucGov wrote:I don't have a Facebook account, but a negative response would help I presume.
If you have an Amazon account (is there anyone who doesn't?), tag the negative reviews as "helpful." The more "helpful" tags given to a review, the higher it gets in others' default sort when they read reviews.
- Kevin923846Oct 06, 2021Star
Agreed. The Asus was totally unstable.
- Dd852Oct 06, 2021LuminaryI had a back and forth with Netgear support and all her questions were around power - have I changed plugs, changed power supplies etc. I have not - and my observation told me this was all due to the firmware but I have tried to plug into different outlets, checked all connections right etc. Let’s see. I have a hard time believing that all of us suddenly had power issues simultaneously but maybe this firmware is particularly sensitive to variations?? Or maybe this is just voodoo
- LucGovOct 06, 2021Star
To be honuest. This is a very typical example of a helpdesk who has't have a clue how to handle and solve this. Look at this forum, plenty of examples that this happend after the latest firmware release. You would do us all a favor of going back to the helpdesk. My period of 6 months helpdesk services has expired. So I only can compliane here.
- FURRYe38Oct 06, 2021Guru
Try downgrading your system back to v3 then.
Dd852 wrote:
I had a back and forth with Netgear support and all her questions were around power - have I changed plugs, changed power supplies etc. I have not - and my observation told me this was all due to the firmware but I have tried to plug into different outlets, checked all connections right etc. Let’s see. I have a hard time believing that all of us suddenly had power issues simultaneously but maybe this firmware is particularly sensitive to variations?? Or maybe this is just voodoo - AniDuttaOct 06, 2021ApprenticeBesides reaching out here, hit them up on social media- Twitter and FB. Will get them hopefully engaged once they get the negative reviews.
- raven_auOct 07, 2021Virtuoso
Kevin923846 wrote:Agreed. The Asus was totally unstable.
Yes, that's frequently the case with ASUS units.
However, you can work out what the stable firmwares are from reading the forums and you can downgrade them and keep that firmware until another stable one evntually comes out.
- COMountainGoatOct 07, 2021Apprentice
Exactly - you have control over upgrades. That's my minimum-must-have for a network. The worst part is that we used to have that option, and netgear took it away.
Look, I get that there are security patches that might need to be applied quickly. Fine. If there's a true emergency patch, then notify the customers, and we can apply it. But just general releases, especially when there's a long history of poor code? NFW.
- vadimdr123Oct 07, 2021Guide
So in order to see what my RBR750 router communicates with, I have installed a pi-hole DNS server and configured the router to use this server for all DNS related needs
This is the log from the pi-hole:
and the amount of requests is huge
the only two sites I have seen being accessed by the router are
- devcom.up.netgear.com
- www.netgear.com
Next thing will be to downgrade the firmware on the router / satellites and see if the router is able to perform the automatic upgrade. If not, at least there is a good way to prevent the upgrades
- FURRYe38Oct 07, 2021Guru
If you can block the following:
Add the following key words:
http.fw.updates1.netgear.comupdates1.netgear.com
Or try this:
Was told this is working fine.
vadimdr123 wrote:
So in order to see what my RBR750 router communicates with, I have installed a pi-hole DNS server and configured the router to use this server for all DNS related needs
This is the log from the pi-hole:
and the amount of requests is huge
the only two sites I have seen being accessed by the router are
- devcom.up.netgear.com
- www.netgear.com
Next thing will be to downgrade the firmware on the router / satellites and see if the router is able to perform the automatic upgrade. If not, at least there is a good way to prevent the upgrades
- vadimdr123Oct 07, 2021Guide
Added these as well, but have never seen the router accessing these sites. The only two being access from the statistics of the last 7 days are the ones I listed
- FURRYe38Oct 07, 2021Guru
If you block those, go to the FW update check under Advanced tab/Admin and select Check for updates. The status should return Service Unreachable if it's blocked correctly upstream.
- vadimdr123Oct 07, 2021Guide
Just did it.
The router was trying to access
- devcom.up.netgear.com
- a1599er83nvyl8.iot.us-west-2.amazonaws.com
The second one was reachable, but the router still says that
- FURRYe38Oct 07, 2021Guru
Please use the Choose File button to attach pictures to a post. We have to wait for inline pictures to be approved. :smileyembarrassed:
- vadimdr123Oct 07, 2021Guide
Got it, attached the image to the previous post. The status was as expected - "Service unreachable"
- FURRYe38Oct 07, 2021Guru
What do you see there if you remove
- devcom.up.netgear.com
- a1599er83nvyl8.iot.us-west-2.amazonaws.com
from being blocked while leaving the
http.fw.updates1.netgear.com
updates1.netgear.com blocked?
- vadimdr123Oct 07, 2021Guide
Here you go:
- The router showed "Update failed"
- The satellites showed "No New Firmware Available"
The screenshot from the pi-hole is attached
- FURRYe38Oct 07, 2021Guru
Ok Thanks for testing this. Seems that NG maybe moving there update services to those you posted.
I'll try this when I get home. One thing I notice with mine using the addresses I meantioned, it seem to make the RBR loose connection to the internet on mine. I'll try the other two you mentioned and see what happens.
- FURRYe38Oct 07, 2021Guru
Ok so this works, tried on my RBR850 use these addresses blocked on a upstream router. I get "Service Not Reachable" message.
But RBR still works for internet services. :smileywink:
vadimdr123 wrote:
Just did it.
The router was trying to access
- devcom.up.netgear.com
- a1599er83nvyl8.iot.us-west-2.amazonaws.com
The second one was reachable, but the router still says that
- vadimdr123Oct 08, 2021GuideThis is great, so it actually means only one domain should be blocked and it prevents the router and the satellites from being able to access the firmware updates.
- FURRYe38Oct 08, 2021Guru
The devcom.up one?
- FURRYe38Oct 08, 2021Guru
EVERYONE:
Something new to try...seems to have some fixes:
Post your experiences in that thread please.