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New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
- Adds support for the RBS350
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes issue where the satellite LED continuously switches between white, blue, and off state.
- Fixes some stability and connectivity issues.
- Fixes other various bugs.
Download Link:
RBR750: https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V4.6.5.14.zip
RBS750: https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V4.6.5.14.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet.
This article applies to:
Let us know how it works for you in this thread please.
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
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- Hello, I have orbi RBK753 and I too have received the notification of this new firmware version 4.6.5.14 I have not yet installed it. Has anyone installed it works fine and without problems? Thank you.
I have installed this version and everything seems to be working fine - the update took place automatically and did not requiure a manual power off/on to resynch the satellites
- That is great news. I received the update on both router and satellite. I’m so bold that I updated the satellite via the app while at the beach, firmware installed, satellite rebooted. Network is up, devices are connected. No issues. Speed test looks fast, no complaints.
Stay away. My ethernet backhaul is no longer working. Ugh...
I've actually had some success with this firmware version on a RBK752 system. However, I have an Ethernet backhaul, and I never experienced the satellite disconnect issues that others have posted about. What I did have previously was endpoint loss-of-connection when moving from the main router to a satellite (e.g., iPhone moving around the house). I would lose connectivity despite having very strong Wifi signals, so it was some kind of handoff failure. Prior to this version, the problem occurred in all 4- version firmware, regardless of changes in settings (and I tried many). That appears to be resolved. I also get fairly consistent test results using the Orbi internal speed test now, which in my case is about 1400Mbs.
FURRYe38 wrote:Bug Fixes:
- Fixes issue where the satellite LED continuously switches between white, blue, and off state.
- Fixes some stability and connectivity issues.
- Fixes other various bugs.
First, glad to see that NG is trying to resolve these issues, albeit with little transparency. Although the number of firmware updates in so little time is fairly telling... I have to chuckle at calling out "Fixes issue where the satelltie LED continuously ...", surely this wasn't the title of the bug being tracked internally, was the fix to just disable the LED, LOL? This came at a good time, when everybody needs it, and on the weekend when we all can kick the family off the WiFi, maybe... I'll be testing this out ASAP, even if it means wasting another Saturday...
Most helpful, as always. Any sight to equiavalent update for RBR850 series? Can this be used for the RBR850 as well given it's all the same issues?
Really appreciated, @FURRYe38 - I have read dozens of your posts over too many issues and you've always brought practical guidance and usually resolution.
It literally mentions it in the post itself
'Applies to'.
orbiuser1975 wrote:First, glad to see that NG is trying to resolve these issues, albeit with little transparency. Although the number of firmware updates in so little time is fairly telling... I have to chuckle at calling out "Fixes issue where the satelltie LED continuously ...", surely this wasn't the title of the bug being tracked internally, was the fix to just disable the LED, LOL? This came at a good time, when everybody needs it, and on the weekend when we all can kick the family off the WiFi, maybe... I'll be testing this out ASAP, even if it means wasting another Saturday...
Initial (working) setup with v3 in router mode:
FiOS -> RBR750 -> unmanaged switch -> RBS750
Current setup with v4.6.5.14 in AP mode:
FiOS -> pfSense -> RBR750 -> unmanaged switch -> RBS750
Since this mess started, I was forced to change my primary router (RBR750) to something else (pfSense). Per this, I'm now operating in AP mode, so my findings are for AP mode only.
After initial upgrade and with the RBS750 in the same room (optimal) about 25 ft away, the backhaul connection reported as 5 GHz initially and then randomly changed to 2.4 GHz. I then moved the satellite to other side of the house (original location) and the the backhaul connection reports 2.4 GHz, appears to be working (need more time), but the LED will still randomly go through cycles of blinking white and ending on amber all while the web interface reports that the connection is "Good" @ 2.4 GHz.
I then tried to go back to the original "wired" backhaul, and the satellite is no longer seen by the router. The satellite is on the network as I can reach its admin page showing the following.
It appears that some things have been fixed, but allowing a backhaul connection through an unmanaged switch is certainly still broken. The LED cycling on the sattelite is still occuring, but the connection seems to work during these cycles. There is a new annoying issue, the connection to the RBR750 admin page times out, requiring frequent logins.
How was your system updated?
Did you power OFF the RBR and RBS for 5 minutes then back ON after v14 was applied.
Does the RBS appear connected to the RBR while ethernet connected to the back the RBR with out the unmanaged swtich?
What was the brand and model# of this 'unmanaged' switch again?
Id do a full factory reset on the RBR and RBS if nothing else resolves this...
orbiuser1975 wrote:
orbiuser1975 wrote:
First, glad to see that NG is trying to resolve these issues, albeit with little transparency. Although the number of firmware updates in so little time is fairly telling... I have to chuckle at calling out "Fixes issue where the satelltie LED continuously ...", surely this wasn't the title of the bug being tracked internally, was the fix to just disable the LED, LOL? This came at a good time, when everybody needs it, and on the weekend when we all can kick the family off the WiFi, maybe... I'll be testing this out ASAP, even if it means wasting another Saturday...
Initial (working) setup with v3 in router mode:
FiOS -> RBR750 -> unmanaged switch -> RBS750
Current setup with v4.6.5.14 in AP mode:
FiOS -> pfSense -> RBR750 -> unmanaged switch -> RBS750
Since this mess started, I was forced to change my primary router (RBR750) to something else (pfSense). Per this, I'm now operating in AP mode, so my findings are for AP mode only.
After initial upgrade and with the RBS750 in the same room (optimal) about 25 ft away, the backhaul connection reported as 5 GHz initially and then randomly changed to 2.4 GHz. I then moved the satellite to other side of the house (original location) and the the backhaul connection reports 2.4 GHz, appears to be working (need more time), but the LED will still randomly go through cycles of blinking white and ending on amber all while the web interface reports that the connection is "Good" @ 2.4 GHz.
I then tried to go back to the original "wired" backhaul, and the satellite is no longer seen by the router. The satellite is on the network as I can reach its admin page showing the following.
It appears that some things have been fixed, but allowing a backhaul connection through an unmanaged switch is certainly still broken. The LED cycling on the sattelite is still occuring, but the connection seems to work during these cycles. There is a new annoying issue, the connection to the RBR750 admin page times out, requiring frequent logins.
- To whoever tries this update. Please let us know if you can restore all of your settings using the pre-update config backup file.
Of course keep us posted on any other observations as well.
Good luck.
titaniumrx8 wrote:
To whoever tries this update. Please let us know if you can restore all of your settings using the pre-update config backup file.
Of course keep us posted on any other observations as well.
Good luck.Give it a couple of days. NG is going to force the update on unsuspecting souls, and the results will be posted in this forum...
tak1313 wrote:
titaniumrx8 wrote:
To whoever tries this update. Please let us know if you can restore all of your settings using the pre-update config backup file.
Of course keep us posted on any other observations as well.
Good luck.Give it a couple of days. NG is going to force the update on unsuspecting souls, and the results will be posted in this forum...
Luckily I downgraded to be able to block NG from breaking my network again. Looking forward to the hundreds of posts about how fixing the LED issue solved everything.
- Just checked my firmware update page and it looks like I’ve got 4.6.5.14 installed must have auto did it.
Been working from home for the past four hours and had some web conference calls and there has been no issues. My issues in the past have been once every week or so but when it happens it really happens like actually yesterday morning it took me an hour of reboots to finally get everything back and working again. Have speeds of normal- And the add the question about restoring configurations or settings I did not adjust any of mine so like I always had a Ax and did not adjust others all out of box settings for most part
Instead of laying back I decided to be a guinie pig on this one.
I manualy triggered the auto firmware update. Everything went well. No problems with DHCP. All settings came over from last version. Have not restarted anything yet.
My main problem with Orbi was intermittent (2-3 times a day) drops at the WAN interface with the modem. No other problems with "satellite LED continuously switches between white, blue, and off state". Time will tell if it's all fixed.
Best of luck to all.
When you can I would do a full power OFF of the System for 1 minute then back on.
Should be good to go.
Be sure to save off a new back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
DataWrangler wrote:
Instead of laying back I decided to be a guinie pig on this one.
I manualy triggered the auto firmware update. Everything went well. No problems with DHCP. All settings came over from last version. Have not restarted anything yet.
My main problem with Orbi was intermittent (2-3 times a day) drops at the WAN interface with the modem. No other problems with "satellite LED continuously switches between white, blue, and off state". Time will tell if it's all fixed.
Best of luck to all.
So I've been one of those RBK753 users who have NOT had extensive problems with the 4.x series of firmware. Have had an occasional "hey, something rebooted" issue but has not yet impacted my WFH with constant Teams calls with Video. Streaming for the family has been fine, even on multiple sets and devices. So I decided to do a mid-day upgrade. No power down or anything. Just allowed the GUI interface to upload the latest and reboot. So far (30 minutes) all devices have reconnected and seeing full speed on 2 laptops I have tested. Time will tell...
Kewl Keep us posted.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
larryindublin wrote:
So I've been one of those RBK753 users who have NOT had extensive problems with the 4.x series of firmware. Have had an occasional "hey, something rebooted" issue but has not yet impacted my WFH with constant Teams calls with Video. Streaming for the family has been fine, even on multiple sets and devices. So I decided to do a mid-day upgrade. No power down or anything. Just allowed the GUI interface to upload the latest and reboot. So far (30 minutes) all devices have reconnected and seeing full speed on 2 laptops I have tested. Time will tell...
Hey everyone, if you didn't already know this, Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemDownloaded the update today. broke Port fowarding. kind of a massive bid deal. $800 for wifi routers that do less then a $20 wallmart special. such a joke. if i could get my money back on these I would do it in a heartbeat!
Get this message...
The specified port(s) are being used by other configurations. Please check your configurations of Remote Management, Port forwarding, Port Triggering, UPnP Port Mapping table, RIP, and Internet connection type
The people that test this software should all be fired! this happens so often.
- In b4 furry tells you to reset your entire network.
Jokes apart looks like we got another dud firmware- One person says port forwarding is broken and you decide it's another dud firmware?
Has anyone restored settings from a prior firmware version with this 4.6.5.14? I am on 3.2.10.10 as to disallow auto updates and would be nice to be able to bring back all my settings from 3.2.18.1 version.
- Internet outages yet again on my devices. Why do I trust these updates... I'll go through the usual - reboot my house to fix netgear firmware updates.
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
Thanks for letting us know. Glad your system is working better now.
Be sure to save off a back up configuration to file for safe keeping. Saves tine if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-SystemEnjloy.
Toughguy5 wrote:
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
I updated my RBK753 system (router plus two satellites) a few days ago and have not had any issues. I used the web interface on my iMac to update all the devices. Everything seems to be working fine, including a gaming PC connected via LAN to one of the satellites and multiple iPhones, iPads, and MacBooks, as well as smart speakers, TVs, Hi-Fi, thermostat, security camera, etc.
Good morning.
It sounds like your Orbit setup is similar to mine and I too am in Florida, but a bit further north on the west coast. We get similar power disruptions from wind/storms. Have you run speedtests with your setup since the firmware upgrade and if so, are you getting expected speeds on wired connection to the RBR 750?
We're on Spectrum with a 1GB connection and my wired connection speeds through the RBR 750 are about half what the router is receiving from the Spectrum modem. This started happening after the firmware upgrade but I can't pinpoint the timing for sure so it may be unrelated.
Thanks.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Are you speed testing at the ISP Modem directly with out the RBR in the mix?
Have you tried updating to the beta thats available?
msilagy wrote:
Good morning.
It sounds like your Orbit setup is similar to mine and I too am in Florida, but a bit further north on the west coast. We get similar power disruptions from wind/storms. Have you run speedtests with your setup since the firmware upgrade and if so, are you getting expected speeds on wired connection to the RBR 750?
We're on Spectrum with a 1GB connection and my wired connection speeds through the RBR 750 are about half what the router is receiving from the Spectrum modem. This started happening after the firmware upgrade but I can't pinpoint the timing for sure so it may be unrelated.
Thanks.
Still having issues with connectivity. Randomly my devices just lose DNS and stop being able to go out to the internet. Only resolution is to restart my devices. This includes Apple TV, multiple Windows devices, a couple phones (iPhone and Android) and Echo... etc. The list goes on. I've had this setup for months... and now this firmware update sends it all into oblivion. I've changed nothing but updated the firmware. And yes, I've rebooted the router and satellites and the Netgear cable modem. It works for a time, then fails. This has never happened before now. Is there an easy way to roll this back and prevent future updates?
Has a factory reset and setup from scratch been performed yet?
I would power OFF the ISP modem for 1 minute. Factory reset the Orbi router and power it off. Power ON the ISP modem and let it sync. Then power ON the Orbi router and walk thru the setup wizard again using a wired PC and a web browser.
Press the back reset button for 15 seconds then release.
Microsoft365 wrote:
Still having issues with connectivity. Randomly my devices just lose DNS and stop being able to go out to the internet. Only resolution is to restart my devices. This includes Apple TV, multiple Windows devices, a couple phones (iPhone and Android) and Echo... etc. The list goes on. I've had this setup for months... and now this firmware update sends it all into oblivion. I've changed nothing but updated the firmware. And yes, I've rebooted the router and satellites and the Netgear cable modem. It works for a time, then fails. This has never happened before now. Is there an easy way to roll this back and prevent future updates?
