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New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
Of course the model selection doesn't even include the RBR750/RBS750. In any event, just got this firmware. So far, not great. Devices keep losing the internet. I've rebooted (unplugged from the wall) the Orbi system a couple times now. I can't help but think that should not be necessary. I can connect with Anywhere Access and get great speed tests. Ethernet ports sometimes work, wireless doesn't appear to be working at all. One of the satellites does say out of sync. Both satellites are supposed to be ethernet backhaul... so one wonders how they could be out of sync to begin with. In any event... work from home. This is very disruptive. Wifi refuses to work and I have calls to be on. I guess thank goodness for hotspots on my cell phone.
It does include:
for this FW version.
Was the FW applied via auto update or did you manually apply the FW using a wired PC and web browser?
Did you power OFF The ISP modem, RBR and RBS for 1 minute or longer then back ON after the FW was installed?
Microsoft365 wrote:
Of course the model selection doesn't even include the RBR750/RBS750. In any event, just got this firmware. So far, not great. Devices keep losing the internet. I've rebooted (unplugged from the wall) the Orbi system a couple times now. I can't help but think that should not be necessary. I can connect with Anywhere Access and get great speed tests. Ethernet ports sometimes work, wireless doesn't appear to be working at all. One of the satellites does say out of sync. Both satellites are supposed to be ethernet backhaul... so one wonders how they could be out of sync to begin with. In any event... work from home. This is very disruptive. Wifi refuses to work and I have calls to be on. I guess thank goodness for hotspots on my cell phone.
- Applied with wired desktop which is still acting funny. Speeds at the device level... If they connect, are abysmal until they drop again. Still don't understand how rebooting my netgear modem is going to fix the router connection issues. 32 of the 36 devices won't even pull an IP. This has nothing to with the modem. I should still be able to connect to wifi with or without an internet connection.
It's a first step in troubleshooting. If devices are not getting an IP address, I would reboot them as well or power cycle them. Might graduate turning them ON one at a time or a few at a time and see. I'd also turn OFF the RBS as well and see if the RBR connects with your devices alone, then turn on the RBS one at a time.
If that fails, next step will be a full on factory reset.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Microsoft365 wrote:
Applied with wired desktop which is still acting funny. Speeds at the device level... If they connect, are abysmal until they drop again. Still don't understand how rebooting my netgear modem is going to fix the router connection issues. 32 of the 36 devices won't even pull an IP. This has nothing to with the modem. I should still be able to connect to wifi with or without an internet connection.- As stated in a previous post, satellites are ethernet backhaul so it doesn't matter the size of my home or how far apart they are.
I have a netgear CM2000 modem connected to Comcast. Not keen on dropping my serial number on a public forum.
I'm in the process of rebooting everything. I'll post again when this is complete.