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Forum Discussion
FURRYe38
Oct 08, 2021Guru
New - RBR750 / RBS750 Firmware Version 4.6.5.14 Released
Enhancements:
Adds support for the RBS350
Security Fixes:
Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/secu...
- Oct 10, 2021
WOW, this morning about 2am i decided to update my two ORBI RBS satillites first. and that went ok, till a fantom ORBI showed up in my Orbi App. i then proceeded to update the RBR750, that went well till it said it was online but it wasnt. i followed the directions according to Furrye38, (ty) and i unplugged the sats and then the router, waited 2-3 minutes then i plugged in the router and then the sats and waited........it took a few minutes and the router came online then the sats followed. it still took some time for all my devices to get back on line (about 60), which is normal thing that has been happening. then today was the test. we had some heavy thunderstorms roll in, these south florida storms alway knock out some power or damages some weak transformers to were the power goes on and off real quick. it happened 3 times in a half hour i also have the comcast modem and the RBR750 plugged into a surge and battery back up. the weakest like here is the sats, no battery-back up for them and they used to take forever to re-sync but after the upgraded firmware last night, WOW, the ORBI's came right back online which shocked me, i thought i would need to reboot the sats. but no input from me and the whole system came back online quick. i am no IT guy here but this is a major inprovement from the previous firmware that almost killed the ORBI system. thanks to all here on this forum, i have learned alot from here.
jamacphoto
Nov 12, 2021Apprentice
Devils advocate here
How did the behavior negatively affect the solution
……
It did not
Fact
Netgear is proving they do not care as they i’m not giving any concrete response, of any worth, and the go to fix is have you done a factory reset.
Netgear at this point needs to refund all people who have purchased this product and are affected. As the time to fix the issue is loooooong gone.
Am in a kind of similar profession, and by now I would’ve been fired as well as my higher-ups would’ve been fired. It is clear something was not tested before release.
And the mega question is at one point the The firmware was flawless( from a customer perspective as we were getting great results from Orbi)
For me personally could have $14.2 billing in back account lol
What was paid for Orbi was a large sum, but for me worth it as was flawless fast and fix my whole house Internet wifi issue.
Sadly for me Orbi seems to be very close to back working and have not had issue in weeks. (Using newest firmware update. Maybe because of some of my settings that I did not touch or slightly touched. And turned off ax on 2.4 all has been fine)
So this emotion is very understandable and I believe a form like this is a place for it to be vented.
Know others will disagree and I support your right to and encourage it. That doesn’t change the current situation we are in and for how long it’s going on.
Do you know it’s bad when you’re on company A’s form and all we’re doing now is discussing which company BC and D we should buy to replace it, lol
You think that might get them going and maybe even start to speak up on here lol.
I would be 2x as angry as these post if not for the dumb luck that my system is working.
And must thank all the customers helping each other to try and fix the situation. Sadly we should not be doing this
How did the behavior negatively affect the solution
……
It did not
Fact
Netgear is proving they do not care as they i’m not giving any concrete response, of any worth, and the go to fix is have you done a factory reset.
Netgear at this point needs to refund all people who have purchased this product and are affected. As the time to fix the issue is loooooong gone.
Am in a kind of similar profession, and by now I would’ve been fired as well as my higher-ups would’ve been fired. It is clear something was not tested before release.
And the mega question is at one point the The firmware was flawless( from a customer perspective as we were getting great results from Orbi)
For me personally could have $14.2 billing in back account lol
What was paid for Orbi was a large sum, but for me worth it as was flawless fast and fix my whole house Internet wifi issue.
Sadly for me Orbi seems to be very close to back working and have not had issue in weeks. (Using newest firmware update. Maybe because of some of my settings that I did not touch or slightly touched. And turned off ax on 2.4 all has been fine)
So this emotion is very understandable and I believe a form like this is a place for it to be vented.
Know others will disagree and I support your right to and encourage it. That doesn’t change the current situation we are in and for how long it’s going on.
Do you know it’s bad when you’re on company A’s form and all we’re doing now is discussing which company BC and D we should buy to replace it, lol
You think that might get them going and maybe even start to speak up on here lol.
I would be 2x as angry as these post if not for the dumb luck that my system is working.
And must thank all the customers helping each other to try and fix the situation. Sadly we should not be doing this
EdFerreira
Nov 12, 2021Apprentice
Quick question. How much is a router with no ax in the market today?
2.4 or 5, doesn't matter. Every router has both...
jamacphoto wrote:
Devils advocate here
How did the behavior negatively affect the solution
……
It did not
Fact
Netgear is proving they do not care as they i’m not giving any concrete response, of any worth, and the go to fix is have you done a factory reset.
Netgear at this point needs to refund all people who have purchased this product and are affected. As the time to fix the issue is loooooong gone.
Am in a kind of similar profession, and by now I would’ve been fired as well as my higher-ups would’ve been fired. It is clear something was not tested before release.
And the mega question is at one point the The firmware was flawless( from a customer perspective as we were getting great results from Orbi)
For me personally could have $14.2 billing in back account lol
What was paid for Orbi was a large sum, but for me worth it as was flawless fast and fix my whole house Internet wifi issue.
Sadly for me Orbi seems to be very close to back working and have not had issue in weeks. (Using newest firmware update. Maybe because of some of my settings that I did not touch or slightly touched. And turned off ax on 2.4 all has been fine)
So this emotion is very understandable and I believe a form like this is a place for it to be vented.
Know others will disagree and I support your right to and encourage it. That doesn’t change the current situation we are in and for how long it’s going on.
Do you know it’s bad when you’re on company A’s form and all we’re doing now is discussing which company BC and D we should buy to replace it, lol
You think that might get them going and maybe even start to speak up on here lol.
I would be 2x as angry as these post if not for the dumb luck that my system is working.
And must thank all the customers helping each other to try and fix the situation. Sadly we should not be doing this