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Forum Discussion
FURRYe38
Apr 27, 2022Guru
New - RBR750 / RBS750 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
Supports Smart Parental Control (SPC)
Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
...
Jjersey63
Apr 29, 2022Apprentice
So all the comments and feedback is good - I am going to hold off doing anything until I get back from my trip. My better half works remotely and I can’t have this not function. I don’t have a good feeling that a factory reset will work and worse yet, render my network useless.
Does any Netgear employees troll this forum? Is there a definitive fix that could be provided ‘cause I am not seeing this form all the posts.
Talk2Mike
Apr 30, 2022Apprentice
Mine updated automatically to 4.6.8.2 and so far no issues.
With the previous version I had to reset and reload the config after manually updating due to random router crashes.
Maybe this recent reset helped ensure the latest automatic update worked fine?
- FURRYe38Apr 30, 2022Guru
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System - Timothy88Apr 30, 2022LuminaryRestoring from a backup does always fix the problem.
- Talk2MikeMay 02, 2022Apprentice
Had my first post 4.6.8.2 crash last night. This morning I have reset to factory and re-loaded my backup to see if this fixes the issue.
It does seem this router needs a reset and reload after every firmware update!
- antMay 02, 2022Prodigy
Odd. I never had crashes after updating firmwares. Just annoying bugs like the former guest network connection issue to the Internet.
- FURRYe38May 02, 2022Guru
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
If it happens again, try a factory reset and setup from scratch with out loading a saved backup from file.
Talk2Mike wrote:
Had my first post 4.6.8.2 crash last night. This morning I have reset to factory and re-loaded my backup to see if this fixes the issue.
It does seem this router needs a reset and reload after every firmware update!
- Jimbo84May 04, 2022Apprentice
Well sadly I think I'm also going to have to perform a factory reset since updating. Twice now, I've had complete loss of wifi, and the time it takes for it to come back makes me feel like it is doing some sort of hard reboot (it takes a few minutes to return). All devices lose access. Phones, Laptops, Cameras. Just as if someone had turned the power off at the switch. At first I was hoping it was a one off, but it happened again today randomly.
Up time shows 2hrs 38mins (So 15:39 is the correct time for when it came back online). Logs don't anything prior to the loss. All they show is the device re-initalising, then grabbings some IPs, edge router connects, then it corrects its time with NTP and off it goes like nothing has happened. 😐
- [Time synchronized with NTP server] Wednesday, May 04,2022 15:39:11
- [Internet connected] IP address: 10.9.x.x, Tuesday, Dec 07,2021 02:45:41
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:40
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [Initialized, firmware version: V4.6.8.2_2.1.9] Tuesday, Dec 07,2021 02:45:37
Another job for the weekend.
- FURRYe38May 04, 2022Guru
Ok thanks for letting us know. Ya, a reset maybe needed. I am tracking this as well. Seeing odd system time resets and reboots for unknown reasons. After you reset and setup from scratch, keep track of the system uptime from 1st start and see if anything changes here.
Jimbo84 wrote:
Well sadly I think I'm also going to have to perform a factory reset since updating. Twice now, I've had complete loss of wifi, and the time it takes for it to come back makes me feel like it is doing some sort of hard reboot (it takes a few minutes to return). All devices lose access. Phones, Laptops, Cameras. Just as if someone had turned the power off at the switch. At first I was hoping it was a one off, but it happened again today randomly.
Up time shows 2hrs 38mins (So 15:39 is the correct time for when it came back online). Logs don't anything prior to the loss. All they show is the device re-initalising, then grabbings some IPs, edge router connects, then it corrects its time with NTP and off it goes like nothing has happened. 😐
- [Time synchronized with NTP server] Wednesday, May 04,2022 15:39:11
- [Internet connected] IP address: 10.9.x.x, Tuesday, Dec 07,2021 02:45:41
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:40
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [DHCP IP: (192.168.x.x)] to MAC address XYZ, Tuesday, Dec 07,2021 02:45:39
- [Initialized, firmware version: V4.6.8.2_2.1.9] Tuesday, Dec 07,2021 02:45:37
Another job for the weekend.