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New - RBR750 / RBS750 Firmware Version 4.6.8.2 Released
New Features: 04/27/2022
- Supports Smart Parental Control (SPC)
- Removes the remote management feature from the router web interface (if disabled at time of update) to improve router security.
- DHCP Option 60&61 support for ISP internet & IPTV connectivity
Enhancements:
- Singapore password requirement enhancement.
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security/.
Bug Fixes:
- Fixes Armor activation issue
- Fixes SPC activation issue
- Fixes the DNS timeout issue
- Fixes the issue where a phantom satellite appears in device list
- Fixes the issue where satellite LED ring will randomly light solid blue
- Fixes the orbilogin.net access issue when DoH (DNS over HTTPS) is enabled
- Various other bug fixes
Download Link:
https://www.downloads.netgear.com/files/GDC/RBK752/RBR750-V4.6.8.2.zip
https://www.downloads.netgear.com/files/GDC/RBK752/RBS750-V4.6.8.2.zip
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual.
To find your user manual, visit https://www.netgear.com/support/
enter your model number in the search box, and click the Documentation.
NOTE: Orbi app or the routers web page may not report seeing new FW updates. NG may not push this to there auto update services immediately and may activate the newer FW update being seen on there auto update services at a later time. User will have the choice to manually update if you want too.
If you manually update, be sure to update the RBS first, then RBR lastly.
NOTE: Update the RBS first, then the RBR lastly. I recommend doing a full on factory reset after the FW loads, system is back to ready and a power OFF for 1 minute then back ON has been performed. Use a wired PC and web browser for this. Load the FW on to each RBS web page using the RBS web page, not thru the RBRs web page. Then load the FW lastly on the RBRs web page. Walk thru the setup wizard. You can manually setup the system as well for those who are more experienced with this.
A factory reset maybe needed if problems are encountered:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
NOTICE: All users are advised to not downgrade FW on Orbi systems to older versions of FW. Downgrading FW may cause problems on the system and or cause units to no longer function. If you experience a problems after FW updating your Orbi system, please post in this thread or create a new post and give details to what your experiencing and we'll help you troubleshoot the problem.
This article applies to:
Let us know how it works for you in this thread please.
113 Replies
That explains the mysterious disconnections overnight at 2:38 AM PDT! Is there still no option to disable the autoupgrade? 😞 So far, no issues. Guest still works well.
- I can only assume I got the upgrade. I cannot use the app on android or a browser on my desktop to admin. How do get into the admin now?
192.168.1.1 doesn't work in a browser on a wire connected PC?
I would factory reset the RBR and walk thru the setup wizard. If you have the files at the ready, after the system is setup, update the RBS first using there web page, then the RBR lastly.
j_rosen wrote:
I can only assume I got the upgrade. I cannot use the app on android or a browser on my desktop to admin. How do get into the admin now?
- Hello, is this new firmware a beta version or is it the final official version? Is it stable? Does it solve some problems? I have the RBK753 kit and I currently have version 4.6.3.16 and let's say it works quite well. When I search for updates through the router's web interface, I always find the 4.6.5.14 version that I never installed because I read here that some gave problems. Thanks to who will answer me.
Its official release.
A bit too early to tell stability.
Review the release notes.
"if it works, don't fix it." For users that have not received a FW auto update.
- Ok thanks for the answer, let's say it works pretty well. So is it an official version? but reading the notes are the same things as version 4.6.7.13 what changes this latest version? But why can I only find version 4.6.5.14? Why is it a gradual release? thank you.
My router got updated automatically and my satellite did not.
- Tried accessing router via app, did not work
- Tried accessing router via browser, connection refused
- Found on internet new firmware released, router may have updated causing issue
- Reset router/satellite, configured via browser, browser admin page working again
- Updated satellite firmware manually
- Mobile app won't connect to router.
- Uninstalled mobile app, installed latest 2.16.0.296, app can't connect to router though connected via wifi "Router Not Found"
Is anyone else having issues accessing via app after router reset?
Try walking thru a new set up with the Orbi app and see if it will re-connect the the RBR.
When you factory reset the router did you set it up with a wired PC and web browser or the Orbi app?
I set mine up with a wired PC and web browser the other nite. Was able to log in with orbi app afterwards.
jaewoosong wrote:
My router got updated automatically and my satellite did not.
- Tried accessing router via app, did not work
- Tried accessing router via browser, connection refused
- Found on internet new firmware released, router may have updated causing issue
- Reset router/satellite, configured via browser, browser admin page working again
- Updated satellite firmware manually
- Mobile app won't connect to router.
- Uninstalled mobile app, installed latest 2.16.0.296, app can't connect to router though connected via wifi "Router Not Found"
Is anyone else having issues accessing via app after router reset?
I checked earlier today and uptime was around 7 days.
Looks like another great release by Netgear.
Guess this wasn't tested as well as claimed.
Basic Information
Firmware Version: V4.6.8.2_2.1.9
dumaos: v3.0.410
seal: v2.1.5.37-0
seal_services: v2.1.5.12-0
armor-bd: v2.2.100.3
spc-circle: v3.25.0.2
CPU Load: 14.52%
Memory Usage(Used/Total): 366 MB/874 MB
System Uptime: 0 days 09:47:24
What is the Brand and model ISP modem/ONT the RBR is connected too?
Can you list me how many devcies, wired and wireless you have connected all at once on the system?
Did you notice the front LED behavior by chance when this happened?
Any noticable drops in wifi or internet services when this happened?
Timothy88 wrote:
I checked earlier today and uptime was around 7 days.
Looks like another great release by Netgear.
Guess this wasn't tested as well as claimed.
Basic Information
Firmware Version: V4.6.8.2_2.1.9
dumaos: v3.0.410
seal: v2.1.5.37-0
seal_services: v2.1.5.12-0
armor-bd: v2.2.100.3
spc-circle: v3.25.0.2
CPU Load: 14.52%
Memory Usage(Used/Total): 366 MB/874 MB
System Uptime: 0 days 09:47:24
- Arris S33
40-60 devices depending normally around 45
6 devices are wired
No one was home at the time the reboot occurred. Luckily it happened before my wife had to start working.
Same problem here, automatically upgraded to 4.6.8.2 and now cannot access the router admin page from the browser, and the mobile app is no longer connecting either. Wifi is working fine, but I need to go in and do some router config. Is NetGear going to be able to fix this via another automatic push update? I really want to avoid doing a reset if I can help it.
While I am confident that Netgear is aware of the issue and that a fix is in the "to do list", my guess is the first anyone will know of a fix is when it happens. Netgear is not in the habit of sharing the progress of development work. I would be encouraged to see a note that Netgear has reproduced the problem in the lab.
The A Plus solution would be for you guys to wake up one morning soon and find, "it's fixed. Magic!" Configuration intact. App access restored. Until then, your kids are doing whatever they want on the Internet and there's nothing you can do about it.
It is also a bit distressing to see conflicting reports on web access in posts about this topic. One message seemed to indicate that the regular (http: port 80) interface did not respond, but that the https (443) port did and once the web browser was told to ignore the self-signed SSL certificate, he was "in business again."
None of the common HTTP ports are open from what I can tell:
sudo nmap -O 192.168.1.1 Starting Nmap 7.92 ( https://nmap.org ) at 2022-05-07 19:48 EDT Nmap scan report for 192.168.1.1 Host is up (0.0063s latency). Not shown: 998 closed tcp ports (reset) PORT STATE SERVICE 53/tcp open domain 5000/tcp open upnp MAC Address: 08:36:C9:78:11:6F (Netgear) Device type: WAP Running: Linux 3.X|4.X OS CPE: cpe:/o:linux:linux_kernel:3.18 cpe:/o:linux:linux_kernel:4.1 OS details: OpenWrt Chaos Calmer 15.05 (Linux 3.18) or Designated Driver (Linux 4.1 or 4.4) Network Distance: 1 hop
We have actually had and seen much larger issues with this latest firmware update. The routers internal switch on the LAN side actually loses connection after about 30s then about 40s later will reconnect - this process was discovered after encountering no access to router after automatic firmware update. The issue started a little over week ago when the automatic firmware update went through. I had to go to the clients house reset the entire network update the satellites- update the router - reset the router- reset up the network. Seemed? To work for about a week - then got call from client - couldn’t connect to anything?
went back over to the clients house looked at the issue again did firmware update to the satellites- router - reset router three times. We noticed no matter what lan port we used out of main switch on the project it would blink for about 20s then blink out then about 40s later would come back so it was intermittent at best then we had nothing connected to the switch except for the lan port from the router to the switch still had the same issue. Tested with multiple switches , multiple ports, all router lan ports, same response. Wifi seemed to work durning this time but it was intermittent as well. Called Netgear support to report and see what could be done was told was out of warranty by 2 months and they would not even put me in touch with tier 2 tech support. Explained this has happened to 4 of our clients so far seemed to make no difference. Offer to pay for support - I got a no go. Waiting for return call from supervisor since Friday afternoon…lol. Had a newer ax5400 or ax5700 with me that we wound up putting into system to reestablish actual connection for clients property.
side note - woke up Saturday morning to see that 12 of my clients system show disconnected.
would be nice to see Netgear acknowledge issue.Orbi should allow us to disable the auto-updates. I spent quite a bit of time to set up the previous firmware V4.6.7.5.13 so that the router worked well with Zoom and Skype on my PC. Prior to that there were lots of problems with voices being cut off or delayed in the middle of a sentence during real-time conferencing.
With the auto-update to V4.6.8.2, the old problems with Zoom and Skype returned. Although today I rolled back to V4.6.7.5.13, I am afraid that Orbi will auto-update to V4.6.8.2 again the middle of the night. I will probably just give up if I have to do this manual rollback to V4.6.7.5.13 every morning and then a factory reset, etc. The time is just not worth it. If this problem persists, I will get a router of a different brand.
My 10-year old router (before switching to Orbi) did not have any problems with Zoom and Skype. Perhaps I will just roll back to my old router.
Orbi is arrogant and presumptive not to let users control what firmware version suits their system best.
Today, Orbi auto-updated me back to V4.6.8.2 after I previously rolled back to the older firmware. This is rather frustrating. There is no way you can easily roll back to use the older version of the firmware (Telnet trick is not available now).
Anyway, a factory reset after the auto-update to V4.6.8.2 does not work. Skype and Zoom quality remains poor.
Basically, the Auto-Update process is buggy. Each time you see an Auto-Update, you really need to "Manually" re-install the same firmware and do a factory reset after that. Ignore the warning by NG's administration webpage that you should not manually re-install to avoid problems (Yeah, count on their Auto-update). The truth is that customers should be warned about their unreliable Auto-Update. Don't believe what they tell you.
Each manual update, factory resetting, and restoring the backup.cfg took me close to one hour of work. I figure that is the price you have to pay to use NG products -- be their tester for free. I suppose in the future, whenever there is an Auto-Update, I have to redo this clunky Manual operation again. Is Orbi supposed to be a "consumer product"?
I would strongly recommend people not to avoid the hassle. It is not worthwhile and not intellectual at all to have to learn all these tricks to circumvent NG's debacles.
I consider my Orbi router/satellites an appliance. A fancy toaster. It is not in the same class as my high-end TV with all the bells and whistles. I expect it to just work silently and robustly in the background.
Which leads me to one of my favorite sayings, "If it ain't broke, don't fix it.". That seems even more apropos for an appliance. But wait, Netgear has taken that option away from me. Snap.
My router was "automatically" upgraded over the weekend with no notice of any kind to me. The only reason I knew something was amiss was because I could not login to the admin panel (orbilogin.com). Well it had been months since the router was power cycled so I thought it was time. Power cycle - still can't login. Network is OK but cannot login to router.
Time to go to the Netgear Community forums. Yep - others seeing the same problem. I reluctantly factory reset/uploaded saved config and all is back. Everything is good except my opinion of Netgear. I purchased my Orbi mesh in Nov 2021. It has worked flawlessly since then (appliance, remember?). I was even preparing to post a "super happy Netgear customer" message to these forums to counter what I perceive as a lot of negativity towards Netgear. I now cannot recommend Netgear to anyone. I had the wherewithal to have saved my configuration and come to these forums to figure out what was happening. Remember, this bad behavior persisted over power cycles. I will keep my Netgear but will begin the process of researching a better solution in case the next time I cannot recover. I shudder to think how many less tech savvy customers are or will be fuming and throwing their routers into the dumpster.
Netgear - what possible reason is there to not allow me to disable automatic firmware updates? I suppose you are paranoid that a security issue will arise and leave users exposed without an update. I get that. How about you make the automatic upgrade choice default to "on" and offer dire warnings to the user if they select "off". If you are going to persist in making this a non-option then for the love of God QA your upgrades. It is not like this was some subtle little corner-case. I could not log in. Really. Really?
