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Forum Discussion
FURRYe38
Jan 07, 2022Guru
New - RBR750 / RBS750 Firmware Version v4.6.7.5 Released
No Release Notes at this time. I'll see if I can get some.
Download Link:
https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFt/i4cTgMcDmRicn83wLRWla1yba4WYDLOpocfG7QED1Zc
F...
Foden
Jan 07, 2022Apprentice
As I said, I followed your directions to the letter - both units were switched off for 2 mins, longer actually
Can't do any more testing for a couple of hours
Foden
Jan 07, 2022Apprentice
OK, KOD time I'm sure
Have done a factory reset and rebult the Orbi from scratch. So far....... Whatsapp is NOT disconnecting and I have been on a call for over 30min. This has NEVER happened before, so that's progress
Still cannot get logs emailed to me or setup DDNS
- CrimpOnJan 07, 2022Guru
Foden wrote:
Still cannot get logs emailed to me or setup DDNS
What sort of error message is generated when the email parameters are tested?
Which DDNS service was selected?
- FodenJan 07, 2022Apprentice
Email log error is
[email failed] Polite people say HELO first, Friday, Jan 07,2022 16:31:39
Will try different email accounts shortly....
Just tried Gmail, using smtp.gmail.com and port 587, and error is "[email failed] -5.7.9 Application-specific password required". Have TRIPLE checked the email address and password are 100% correct
Anyone get email logs working and/or DDNS?
- CrimpOnJan 07, 2022Guru
Searching for "smtp Polite people say HELO" turned up a bunch of possibilities.
The most obvious is this case where the email domain name was incorrect:
https://help.2brightsparks.com/support/solutions/articles/43000336067-polite-people-say-helo-first
Computers are so picky.
- FodenJan 07, 2022Apprentice
Update - Whatsapp call still not dropped after 1hr 15mins so far - definatley way wayyyyyyyyyyyy better than before!!
- FodenJan 09, 2022Apprentice
Well, very very odd
I created a new gmail account without FA on turned on non-google apps, or whatever it's called. Then I was able to email logs without issue. So issue releates to my ISP, redid my main email account and it still failsed using port 465 or 587. BUT, it's quite happy to use port 25, even though that one is supposdedly blocked by my ISP?? Makes no sense to me at all, but whatever...
So, for me, currenlty, all seems good will see how it holds up when i do some more whatsapp, voip, tests
I would like the option of enabling remote access to the router, although I can get around that by enabling VPN I guess
- FURRYe38Jan 09, 2022Guru
Whats "@FA"?
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Foden wrote:
Well, very very odd
I created a new gmail account without FA on turned on non-google apps, or whatever it's called. Then I was able to email logs without issue. So issue releates to my ISP, redid my main email account and it still failsed using port 465 or 587. BUT, it's quite happy to use port 25, even though that one is supposdedly blocked by my ISP?? Makes no sense to me at all, but whatever...
So, for me, currenlty, all seems good will see how it holds up when i do some more whatsapp, voip, tests
I would like the option of enabling remote access to the router, although I can get around that by enabling VPN I guess