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Forum Discussion
FURRYe38
Jan 07, 2022Guru
New - RBR750 / RBS750 Firmware Version v4.6.7.5 Released
No Release Notes at this time. I'll see if I can get some.
Download Link:
https://ntgr.my.salesforce.com/sfc/p/#300000000xsV/a/8b000000saFt/i4cTgMcDmRicn83wLRWla1yba4WYDLOpocfG7QED1Zc
F...
Foden
Jan 07, 2022Apprentice
OK, KOD time I'm sure
Have done a factory reset and rebult the Orbi from scratch. So far....... Whatsapp is NOT disconnecting and I have been on a call for over 30min. This has NEVER happened before, so that's progress
Still cannot get logs emailed to me or setup DDNS
CrimpOn
Jan 07, 2022Guru
Foden wrote:
Still cannot get logs emailed to me or setup DDNS
What sort of error message is generated when the email parameters are tested?
Which DDNS service was selected?
- FodenJan 07, 2022Apprentice
Email log error is
[email failed] Polite people say HELO first, Friday, Jan 07,2022 16:31:39
Will try different email accounts shortly....
Just tried Gmail, using smtp.gmail.com and port 587, and error is "[email failed] -5.7.9 Application-specific password required". Have TRIPLE checked the email address and password are 100% correct
Anyone get email logs working and/or DDNS?
- CrimpOnJan 07, 2022Guru
Searching for "smtp Polite people say HELO" turned up a bunch of possibilities.
The most obvious is this case where the email domain name was incorrect:
https://help.2brightsparks.com/support/solutions/articles/43000336067-polite-people-say-helo-first
Computers are so picky.
- FodenJan 07, 2022Apprentice
LMAO - yep, I know what can cause that. However 100% not incorrect username/email address, port or password
IF, the oruter is sending across a malformed request that can also return this tyoe of error
- CrimpOnJan 08, 2022Guru
Foden wrote:
Just tried Gmail, using smtp.gmail.com and port 587, and error is "[email failed] -5.7.9 Application-specific password required". Have TRIPLE checked the email address and password are 100% correct
Strange. My smtp.gmail.com uses port 465. apparently there is some arcane difference between 465 and 587.
- FodenJan 08, 2022Apprentice
Yep, SMTP was never designed to last as long as it has and should have been binned years ago (haters don't give me a hard time as I'll just ignore your ready wit)
Using smtp.gmail.com and port 465 or 587
Deliberately used wrong password
[email failed] -5.7.8 Username and Password not accepted.
Correct password
[email failed] -5.7.9 Application-specific password required
https://developers.google.com/gmail/imap/imap-smtp
The outgoing SMTP server, smtp.gmail.com, requires TLS. Use port 465, or port 587 if your client begins with plain text before issuing the STARTTLS command.