New - RBR750 / RBS750 Firmware Version v4.6.7.5 Released

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Foden wrote:

I'm only using gmail as a secondary test, have the same issue with my none gmail account 

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Sorry, I cannot tell from this if port 465 gives the same error message as port 587.

Please note that I do not have 2-factor authentication enabled on the Gmail account that I use to send log files from the Orbi.

(I enabled 2-factor authentication on Gmail right before a 2014 trip to the UK and was totally screwed when I bought a SIM card in London and no longer had access to my US phone number.  NEVER make any significant change before foreign travel!)

See msg 20

I don't have 2FA setup on gmail either, but it also fails on my non gmail account. Looking to see if I can see that anywhere in the debug files

and yes, LOL, rooky international travelr mistake =^)

port 465?

I'm getting the same error/issue with 465 or 587

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Foden wrote:

I'm getting the same error/issue with 465 or 587

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Thanks.  I sometimes become fixated on tiny details.  It appears there actually is a solution for 2-factor authenticaion on GMail:

https://stackoverflow.com/questions/26736062/sending-email-fails-when-two-factor-authentication-is-on-for-gmail 

Not relevant to this discussion, but something I had never considered.

This may be put down to my Orbi being the (old) RBR50 and this post is regarding the s**t storm over RBR750 firmware.

The release notes (message #8 above) mention fixing a problem with Orbi logs. (the note makes absolutely no sense to me, but that is also immaterial).  If someone went tramping through the logging code, may be they whacked the ability to send logs via email?

DDNS entries in basic_debug_log.txt - 100% correct

ddns_cgi_alarm=0
ddns_checked=0
ddns_enable=1
ddns_hostname=
ddns_last_ip={public IP address}
ddns_netgear_best_ip={public IP address}
ddns_netgear_clientkey=
ddns_netgear_clinetid=
ddns_netgear_confirmpasswd=2
ddns_netgear_email={email address}
ddns_netgear_haveaccount=1
ddns_netgear_hostname={host name}
ddns_netgear_hoststatus=2
ddns_netgear_passwd={password}
ddns_netgear_success=-1
ddns_passwd=
ddns_server=4
ddns_update_time=0
ddns_username=
ddns_wildcard=0

email info in basic_debug_log.txt and is also 100% correct

fw_email_addr={email address}
fw_email_alert=0
fw_email_auth=1
fw_email_block=0
fw_email_enable=1
fw_email_from=RBR750@netgear.com {possibly the issue is the sender email address, i.e. not part of my email domain}
fw_email_pid=4621
fw_email_port=587
fw_email_pwd={password}
fw_email_sche_am=pm             This and the next 4 lines are the send log frequency settings
fw_email_sche_day=0
fw_email_sche_hour=6
fw_email_sche_mode=2
fw_email_send_all=0
fw_email_smtp={outbound email server}
fw_email_to=
fw_email_user={email address}

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Thanks.  I sometimes become fixated on tiny details. I'd noticed :smileylol:

 

Think the outging server doesn't like the from email address being outside of it's domain - punts it as its seen as being invalid, bogus etc treated like it was an open relay so gets rejected instamtly??

 

Anyways, too tired after all this mesisng around today, tomorrow is another challenge only 1 sleep away.....

Well, this is just crazy.  My basic_debug_log.txt does not have any entries like those for fw_email or ddns.

One wonders what that RBR750@netgear.com is all about.  It certainly is not the email ID used to log into the smtp server.

That is weird, this is all I set on the debug page - then hit Start Capture

(image keeps disappearing, if it's not present the only setting I select is Start Debug Log Capture when boot up)