New FW available for the Orbi RBK852. Bug Fixes:The network topology when using an Ethernet backhaul takes 20 minutes to stabilize The 2.4 GHz wireless network is disabled if the Wi-Fi HT20/HT-40 Coexist function is disabledThe 2.4 GHz guest network does not work if WiFi security is set to WPA3-PersonalKnown Issues:The Orbi app allows configuring unsupported Wi-Fi security types (WPA2/WPA3 mixed mode) Download files here:https://kb.netgear.com/000061398/RBR850-RBS850-Firmware-Version-3-2-7-2\ Also can be seen in the Orbi app. Download the files first for safe keeping. Try the update from the Orbi app first. If it doesnt' work, then you have the FW files saved. If the RBK852 doesn't continue to work correctly after the FW update, perform a factory reset on the RBS and RBR and setup from scratch. Also if you manually load the FW files, you can do a factory reset and setup from scratch as a suggested method. Let us know how it works for you...

Thank youNice to see that the bug is fixed when Ethernet backhaul used to take 20 minutes to stabilize. This confirms that my RBK 850 is not defective and I was not doing something wrong when I was having problems RBR 850 connected to RBS 850 through Ethernet.https://community.netgear.com/t5/Orbi-AX/RBK852-devices-connected-through-ethernet-ports-are-slow/td-p/1816140I just checked and it had automatically updated earlier both the Satellite and the Router.All my 35 plus attached devices are working and it remembered the IP address I reserved for Raspberry Pi. Mine is in Wired backhaul and my wired desktop works at 100% capacity getting 950Mbps. Next to the Satellite, 20 feet away iphone Xs Max link rate is 866Mbps and ookla speed test is 600-650 Mbps. iphone 6 link rate is 780 Mbps on the phone app and ookla connects to the internet at 400Mbps. Next to the Router the number are the same. I can't wait to get and test the new iphone 11 with WiFi6.FURRYe38 wrote:New FW available for the Orbi RBK852. Bug Fixes:The network topology when using an Ethernet backhaul takes 20 minutes to stabilize The 2.4 GHz wireless network is disabled if the Wi-Fi HT20/HT-40 Coexist function is disabledThe 2.4 GHz guest network does not work if WiFi security is set to WPA3-PersonalKnown Issues:The Orbi app allows configuring unsupported Wi-Fi security types (WPA2/WPA3 mixed mode) Download files here:https://kb.netgear.com/000061398/RBR850-RBS850-Firmware-Version-3-2-7-2\ Also can be seen in the Orbi app. Download the files first for safe keeping. Try the update from the Orbi app first. If it doesnt' work, then you have the FW files saved. If the RBK852 doesn't continue to work correctly after the FW update, perform a factory reset on the RBS and RBR and setup from scratch. Also if you manually load the FW files, you can do a factory reset and setup from scratch as a suggested method. Let us know how it works for you...

So it turns out that the RBS850 reporting as Wired when it was really wireless... had nothing to do with the firmware. The problem was resolved and was caused by a Sonos Boost that was plugged into one of the ports of the RBS850. Turns out (apparently), the Sonos Boost has two ethernet ports on the back of it... although no marks distinguishing the difference between the two, if you plug into the Satellite by the Sonos port on the RIGHT (as you look at it from the rear), it will BACK FEED into the Satellite and make the RBR850 think it is hard wired. I disconnected the Sonos Boost from the RBR 850 ethernet port and immediately the RBR850 went steady Magenta and then Blue and shows on both the App and Web Gui as being 5G connected. I reconnected the Sonos Boost using the Boost's LEFT (as you look at it from the rear) and all is stable and working as you would believe it should. This may be something other Sonos users should be aware of. Bottom line: Although not marked as such, Sonos Boost ethernet ports are apparently "directional" and caused the satellite to connect via SONOSNET instead of 5G when using the RIGHT-most ethernet port.

Interesting. Who of thunk. Glad you found the problem. Thanks for letting us know. Sonos does give Orbi users interesting experiences to say the least.

Awesome. Thanks for letting us know. I'm anxious to test this out on mine as well. Really hoping that they fixed the issue I found with the RBS connected behing a few daisy chained switches. Looks like there making progress though.

I just update my system with new firmwares. Oddly enough, RBR updated smoothely but somehow RBS wasn't updating itself so I had to went on Satellite's IP to upload firmware directly.

New RBR850 / RBS850 Firmware Version 3.2.7.2

31 Replies

DoctorA
Luminary
Nov 12, 2019
Thank you
Nice to see that the bug is fixed when Ethernet backhaul used to take 20 minutes to stabilize. This confirms that my RBK 850 is not defective and I was not doing something wrong when I was having problems RBR 850 connected to RBS 850 through Ethernet.
https://community.netgear.com/t5/Orbi-AX/RBK852-devices-connected-through-ethernet-ports-are-slow/td-p/1816140
I just checked and it had automatically updated earlier both the Satellite and the Router.
All my 35 plus attached devices are working and it remembered the IP address I reserved for Raspberry Pi. Mine is in Wired backhaul and my wired desktop works at 100% capacity getting 950Mbps. Next to the Satellite, 20 feet away iphone Xs Max link rate is 866Mbps and ookla speed test is 600-650 Mbps. iphone 6 link rate is 780 Mbps on the phone app and ookla connects to the internet at 400Mbps. Next to the Router the number are the same. I can't wait to get and test the new iphone 11 with WiFi6.
FURRYe38 wrote:
New FW available for the Orbi RBK852.

Bug Fixes:
The network topology when using an Ethernet backhaul takes 20 minutes to stabilize
The 2.4 GHz wireless network is disabled if the Wi-Fi HT20/HT-40 Coexist function is disabled
The 2.4 GHz guest network does not work if WiFi security is set to WPA3-Personal
Known Issues:
The Orbi app allows configuring unsupported Wi-Fi security types (WPA2/WPA3 mixed mode)

Download files here:
https://kb.netgear.com/000061398/RBR850-RBS850-Firmware-Version-3-2-7-2\

Also can be seen in the Orbi app. Download the files first for safe keeping. Try the update from the Orbi app first. If it doesnt' work, then you have the FW files saved.

If the RBK852 doesn't continue to work correctly after the FW update, perform a factory reset on the RBS and RBR and setup from scratch. Also if you manually load the FW files, you can do a factory reset and setup from scratch as a suggested method.

Let us know how it works for you...
- FURRYe38
  Guru
  Nov 12, 2019
  Awesome. Thanks for letting us know. I'm anxious to test this out on mine as well. Really hoping that they fixed the issue I found with the RBS connected behing a few daisy chained switches.
  
  Looks like there making progress though.
  - DoctorA
    Luminary
    Nov 12, 2019
    I was wondering if RBK 852 has faster or same iphone internet and Link connection speeds compared to RBK 52. It is interesting why with last year's Xs Max I am getting lower than linked speed to the RBS 850.
    FURRYe38 wrote:
    Awesome. Thanks for letting us know. I'm anxious to test this out on mine as well. Really hoping that they fixed the issue I found with the RBS connected behing a few daisy chained switches.
    
    Looks like there making progress though.
theBrick89
Star
Nov 12, 2019
I just update my system with new firmwares. Oddly enough, RBR updated smoothely but somehow RBS wasn't updating itself so I had to went on Satellite's IP to upload firmware directly.
- FURRYe38
  Guru
  Nov 12, 2019
  Is the RBS wired or wireless connected to the RBR?
  
  Sounds like you got it updated though.
Nsiddons
Apprentice
Nov 12, 2019
After the update I had to reboot a few times then just pulled the power cycle and finally started to act right.
- FURRYe38
  Guru
  Nov 12, 2019
  IF the system doesn't seem to be working right after the FW update, please try a factory reset on the system and setup from scratch.
  Nsiddons wrote:
  After the update I had to reboot a few times then just pulled the power cycle and finally started to act right.
  - Nsiddons
    Apprentice
    Nov 12, 2019
    pulling the plug and waits a few seconds was and is usually the perfect solution

Forum Discussion

New RBR850 / RBS850 Firmware Version 3.2.7.2