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New RBR850 / RBS850 Firmware Version 4.6.3.16 Released
Security Fixes:
- Fixes security vulnerabilities.
For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
Bug Fixes:
- Fixes the issue where the speed test shows incorrect results.
Download Link: vhttps://www.netgear.com/support/product/rbk852.aspx#download
RBR850: https://www.downloads.netgear.com/files/GDC/RBK852/RBR850-V4.6.3.16.zip
RBS850: https://www.downloads.netgear.com/files/GDC/RBK852/RBS850-V4.6.3.16.zip
Note: If the router firmware is updated to this firmware version, you can’t rollback to the previous firmware version.
Last Updated:09/17/2021
Firmware Update Instructions:
To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page.
If you manually update, be sure to update the RBS first, then RBR lastly.
https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-co...
NOTE: After the FW files are loaded and the RBS and RBR are ready, power OFF the RBS and RBR for 2 minutes then back ON. Unplug the power adapters from the power wall outlet.
This article applies to:
RBK852
RBK853
RBK854
RBR850
RBS850
Let us know how it works for you.
316 Replies
Owner of RBK853 (1x RBR850 + 2 RBS850)
After doing the automatic (online) upgrade system got unstable, kept going offline. I then powered off the router and satttelites, after it stayed good for a little while. But then wifi degration of speed and outages.
I finally managed to downgrade the router RBR850 to v4.6.3.9. That seemed to perform well and remained stable.
After attaching the sattelites - still at v4.6.3.16 - everything still seems to be OK for now running 12 hours ok .
Not a really nice experience, got me stressed out for a while - I am counting on this product to be stable especially considering its price. Very hesistant to perform an upgrade in the future.
Might try a Factory reset and setup from scratch after next FW update.
I just started havinig this issue this morning. I don't know whether I was fortunate until now, or my 850 just didn't do the firmware update til then. I did a factory reset and everything was stable until I put it back in AP mode. Now I'm losing connectivity every few minutes again. I'm going to try a hard reboot of both satellite and router (again), then if that doesn't work, put it back in router mode, to see if that resolves the issue. I'm trying to avoid having to downgrade.
Anyone know if the RBR850 is affected by this?
https://www.tomsguide.com/news/netgear-router-circle-patches?utm_source=notification
"The affected models are the R6400v2, R6700, R6700v3, R6900, R6900P, R7000, R7000P, R7850, R7900, R8000 and RS40"
VerneArase wrote:
Anyone know if the RBR850 is affected by this?
https://www.tomsguide.com/news/netgear-router-circle-patches?utm_source=notification
small update from my site.
After a few days the RBR850 did upgrade by itself from 4.6.3.9 to 4.6.3.16. At that specific time of the upgrade experienced a short outage, which is to be expected.
I noticed thereafter that it did not see my backhaul connections correct, I have 1 wired and 1 wireless, but they appeared both wireless. I then shut down both sattelites (RBS850) for a while to restart them. After which they came up. Again some switching between determination if it was wired or wireless (it even thought my wireless sattelite was wired) but after some minutes it stabilized to the correct setup.
The wireless sattelite (+/- 30ft from router and +/- 15 feet from wired sattelite) gives pour backhoul. Don't know how to fix that. For the rest it seems reasonably stable ... for now...
My Router (with one Satellite) updated over night by itself. I thought that the update is only possible if I manually confirm that, but I was obviously wrong. So I was rather shocked when I saw the V4 in router app. I am working from home and I need very good internet connection.
So I started to check my network and ... everything is working fine ! Satellite is connected via WLAN, it is working stable and there is no loss in speed. All units are connected as it was the case before. The only thing that changed is that my defined static addresses disappeared and now I have to add them again manually (I am not sure how I did that - I have to look into documentation). And yes - the problem with ghost units presented in a mapping app disappeared - now it is showing the right configuration.
So at least one positive report ... or maybe I was lucky ... who knows ...
Still broken.
Traffic hitting a static route is behaving poorly.
Can't SSH over P2P VPN Tunnel when traffic hits RBR850 first.
Inserting a route on endpoint works for testing, but is not feasible. Issue started with 4.x firmware.
Might revert back to what works for you.
After installing the update to 4.6.3.16 - I have nothing but disconnects a few times per day. I also factory reset both the routers/satellite and set up the entire network again - but no luck. I've had this system for 6 months and it has been PERFECT until this FW update. I also tried to manually downgrade firmware but according to the page for this update you cannot downgrade. Any help would be appreciated as both of us are working from home and can't have this happen all day! THANK YOU!
nexpos wrote:
After installing the update to 4.6.3.16 - I have nothing but disconnects a few times per day. I also factory reset both the routers/satellite and set up the entire network again - but no luck. I've had this system for 6 months and it has been PERFECT until this FW update. I also tried to manually downgrade firmware but according to the page for this update you cannot downgrade. Any help would be appreciated as both of us are working from home and can't have this happen all day! THANK YOU!
Same here !!!
Keep having disconnects all day after this FW upgrade. Any advise how to find a stable FW version for a rool-back ?
This is what happens when you ping rhe router during drop outs.
The wifi connection is maintained (coverage is ok) nut the router time outs and responds at the same time
Firmware Version
V4.6.3.16_2.0.51This is definitely a routing problem (firmware related) and has nothing to do with coverage.
I will return the whole 1800 euro system in te next couple of days for a refund.
Good bye Netgear
Last login: Fri Oct 8 15:57:16 on console
MacBook ping 10.0.0.1
PING 10.0.0.1 (10.0.0.1): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
64 bytes from 10.0.0.1: icmp_seq=1 ttl=64 time=2390.607 ms
64 bytes from 10.0.0.1: icmp_seq=2 ttl=64 time=1882.943 ms
64 bytes from 10.0.0.1: icmp_seq=3 ttl=64 time=911.565 ms
64 bytes from 10.0.0.1: icmp_seq=4 ttl=64 time=247.726 ms
64 bytes from 10.0.0.1: icmp_seq=5 ttl=64 time=164.955 ms
Request timeout for icmp_seq 8
Request timeout for icmp_seq 9
64 bytes from 10.0.0.1: icmp_seq=6 ttl=64 time=4442.170 ms
64 bytes from 10.0.0.1: icmp_seq=7 ttl=64 time=3592.775 ms
64 bytes from 10.0.0.1: icmp_seq=8 ttl=64 time=2659.576 ms
64 bytes from 10.0.0.1: icmp_seq=9 ttl=64 time=1758.673 ms
64 bytes from 10.0.0.1: icmp_seq=11 ttl=64 time=446.292 ms
64 bytes from 10.0.0.1: icmp_seq=13 ttl=64 time=189.283 ms
64 bytes from 10.0.0.1: icmp_seq=14 ttl=64 time=206.045 ms
64 bytes from 10.0.0.1: icmp_seq=15 ttl=64 time=586.657 ms
64 bytes from 10.0.0.1: icmp_seq=17 ttl=64 time=879.643 ms
64 bytes from 10.0.0.1: icmp_seq=18 ttl=64 time=1997.987 ms
Request timeout for icmp_seq 20
Request timeout for icmp_seq 21
64 bytes from 10.0.0.1: icmp_seq=19 ttl=64 time=3749.005 ms
64 bytes from 10.0.0.1: icmp_seq=20 ttl=64 time=2903.914 ms
64 bytes from 10.0.0.1: icmp_seq=21 ttl=64 time=2062.794 ms
64 bytes from 10.0.0.1: icmp_seq=22 ttl=64 time=1072.782 ms
64 bytes from 10.0.0.1: icmp_seq=24 ttl=64 time=353.735 ms
64 bytes from 10.0.0.1: icmp_seq=25 ttl=64 time=256.697 ms
64 bytes from 10.0.0.1: icmp_seq=28 ttl=64 time=119.776 ms
Request timeout for icmp_seq 29
64 bytes from 10.0.0.1: icmp_seq=30 ttl=64 time=284.688 ms
Request timeout for icmp_seq 31
Request timeout for icmp_seq 32
Request timeout for icmp_seq 33
Request timeout for icmp_seq 34
Request timeout for icmp_seq 35
64 bytes from 10.0.0.1: icmp_seq=33 ttl=64 time=3801.090 ms
64 bytes from 10.0.0.1: icmp_seq=34 ttl=64 time=2798.878 ms
64 bytes from 10.0.0.1: icmp_seq=35 ttl=64 time=1981.872 ms
64 bytes from 10.0.0.1: icmp_seq=36 ttl=64 time=994.666 ms
Request timeout for icmp_seq 40
Request timeout for icmp_seq 41
Request timeout for icmp_seq 42
Request timeout for icmp_seq 43
64 bytes from 10.0.0.1: icmp_seq=41 ttl=64 time=3597.974 ms
64 bytes from 10.0.0.1: icmp_seq=42 ttl=64 time=2926.867 ms
64 bytes from 10.0.0.1: icmp_seq=43 ttl=64 time=1972.007 ms
Request timeout for icmp_seq 47
Request timeout for icmp_seq 48
64 bytes from 10.0.0.1: icmp_seq=49 ttl=64 time=70.251 ms
Request timeout for icmp_seq 50
64 bytes from 10.0.0.1: icmp_seq=50 ttl=64 time=1234.359 ms
64 bytes from 10.0.0.1: icmp_seq=52 ttl=64 time=343.502 ms
64 bytes from 10.0.0.1: icmp_seq=53 ttl=64 time=5.607 ms
64 bytes from 10.0.0.1: icmp_seq=54 ttl=64 time=250.506 ms
64 bytes from 10.0.0.1: icmp_seq=55 ttl=64 time=10.574 ms
64 bytes from 10.0.0.1: icmp_seq=56 ttl=64 time=46.056 ms
64 bytes from 10.0.0.1: icmp_seq=57 ttl=64 time=36.372 ms
64 bytes from 10.0.0.1: icmp_seq=58 ttl=64 time=77.407 ms
64 bytes from 10.0.0.1: icmp_seq=59 ttl=64 time=106.047 ms
Request timeout for icmp_seq 60
Request timeout for icmp_seq 61
Request timeout for icmp_seq 62RBR853+ 4X RBS850
Good Luck.
I have a RBK853, and this evening there was a storm and the Living Room satellite fell offline.
I hit the sync button and light went from white to blue, and the satellite came online but it showed Out of Sync on the device display.
I powered it off and the white light appeared but never turned blue.
I pressed the reset switch and the white light again failed to turn blue.
I checked its firmwave version and though previously all components showed 4.6.3.16, now the Living Room Satellite showed 4.6.3.9.
I uploaded a firmware file for the RBS850 to the Living Room satellite now shows the proper firmware level (4.6.3.16).
Anyone know what's going on?
- Still waiting here.....is Netgear going to fix this broken firmware ? This is ridiculous. Is anyone looking at this or waiting to see how many people complain? I left ASUS due to a similar issue with crap firmware. Anyone else with ideas or a potential newer FW?
Have you opened a support ticket to let them know what your experiencing?
NG doesn't announce if or when new FW is forth coming.
Do you happen to have a upstream router you can use in front of the RBR?
nexpos wrote:
Still waiting here.....is Netgear going to fix this broken firmware ? This is ridiculous. Is anyone looking at this or waiting to see how many people complain? I left ASUS due to a similar issue with crap firmware. Anyone else with ideas or a potential newer FW?- How can I do this? It says my complimentary support ended on 6/16/21 and I either have to pay for Gearhead or ask community. Thoughts? My wife and I keep losing calls and meetings due to this.
I have the RBR850 system with three RBS850 satellites. Two consistently say service unreachable and the model name is blank. I only ppaid @ 1500.00 or so for these within the last few months so I guess perhaps that was not enough, but it would be nice to have the firmware fixed (4.6.3.16) so I don;t have to worry about it. Any ideas appreciated. Resetting does not work.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
mgdurand1 wrote:
I have the RBR850 system with three RBS850 satellites. Two consistently say service unreachable and the model name is blank. I only ppaid @ 1500.00 or so for these within the last few months so I guess perhaps that was not enough, but it would be nice to have the firmware fixed (4.6.3.16) so I don;t have to worry about it. Any ideas appreciated. Resetting does not work.
- Since upgrading to this firmware - my satelllites keep dropping connection. Does anyone know how I can roll back the firmware?
Emonson wrote:
Since upgrading to this firmware - my satelllites keep dropping connection. Does anyone know how I can roll back the firmware?
What a joke your software developers are! Do you even test your firmware before releasing.
Covid lockdowns are still in place in Australia, yet you develop software that inhibit working at all.
- Internet speeds are 1/4 of what they were, if actually working!
- Internet keeps dropping out
- Router disconnects then reconnects
- Satellite rarely connect and have less coverage that before
- You can't downgrade the firmware to something that worked
- What a waste of money!
Try running business meetings on a very expensive router that is basically useless.
Who can I send my invoice for all of my lost time and earnings.
I would never recommend netgear to anyone.
Very annoyed and disgruntled Chief Information Officer.
This may sound crazy but it worked for me. I am not a router guru so I won't even try to explain this but the solution for me was simple.
I have Orbi RBR850 and 5 RBS850 satellites all running 4.6.3.16_2.0.51. I was having all of the issues noted by others on a couple of the satellites. (Constant rebooting, slow speeds, no clients attaching, dropping internet)
I noticed that the 3 closest to the router (about 30 feet) were not having the constant reboot issue and were accepting clients while remaining stable with good transmission rates. The two I have in the extreme corners of my home (60 feet away from router in opposite direction) were experiencing a constant reboot, low speeds, dropping internet, and not accepting wireless connections. I reset, re-synced both of them and repositioned both of those satellites closer to the router (40 feet) and it resolved all of the issues. Now all 5 satellites are functional. (At least for the past 36 hours). I have since moved them back to their original positions and the system is totally stable.
I posted this under the RBR75? topic as well since it seem to be the same issue with the new firmware.
Hope this helps someone else.
Thanks for letting us know.
Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy.
Zultan wrote:
This may sound crazy but it worked for me. I am not a router guru so I won't even try to explain this but the solution for me was simple.
I have Orbi RBR850 and 5 RBS850 satellites all running 4.6.3.16_2.0.51. I was having all of the issues noted by others on a couple of the satellites. (Constant rebooting, slow speeds, no clients attaching, dropping internet)
I noticed that the 3 closest to the router (about 30 feet) were not having the constant reboot issue and were accepting clients while remaining stable with good transmission rates. The two I have in the extreme corners of my home (60 feet away from router in opposite direction) were experiencing a constant reboot, low speeds, dropping internet, and not accepting wireless connections. I reset, re-synced both of them and repositioned both of those satellites closer to the router (40 feet) and it resolved all of the issues. Now all 5 satellites are functional. (At least for the past 36 hours). I have since moved them back to their original positions and the system is totally stable.
I posted this under the RBR75? topic as well since it seem to be the same issue with the new firmware.
Hope this helps someone else.
Does FURRYe38 or anyone else know when the new FM 4.6.5.14 will be released for RBR850/RBS850? I see it's been released for the 750s this morning and is intended to address many of the issues we've all been experiencing. I know we're all getting pretty desperate.
Quick update on my setup (post 4.6.3.16 firmware update...I had accidently posted in the 750 thread initially). I have the RBR850 and 2 RBS850 satellites...the satellite that is the furthest away from router is the one that keeps rebooting (pulsing white, blue...and sometimes the blue light stays on for an extended period of time).
The other satellite doesn't appear to have any issue at this point. 2-Story house w/basement (about 5600 sq. ft), Router in basement (where the fiber comes into the house), satellite on first floor (opposite end of the house), satellite on 2nd floor (towards the back of the house where the router is located).
The satellite on the 1st floor is the one that keeps restarting... I've followed all the recommendations (Furry, you've been very helpful, thank you)...full reset, restart (30-30-30), re-sync, etc. Not knowing how long the firmware update might take to address this, I'm going to try and implement a wired backhaul for the 1st floor satellite (contracting with a local firm to run ethernet cable from the basement to my home office where the 1st floor satellite is located).
Before the most recent firmware update, system has been rock solid for me, so hopefully a firmware update or wired backhaul will fix this.
Try this as it seem to work for this user:
cdawson wrote:
Quick update on my setup (post 4.6.3.16 firmware update...I had accidently posted in the 750 thread initially). I have the RBR850 and 2 RBS850 satellites...the satellite that is the furthest away from router is the one that keeps rebooting (pulsing white, blue...and sometimes the blue light stays on for an extended period of time).
The other satellite doesn't appear to have any issue at this point. 2-Story house w/basement (about 5600 sq. ft), Router in basement (where the fiber comes into the house), satellite on first floor (opposite end of the house), satellite on 2nd floor (towards the back of the house where the router is located).
The satellite on the 1st floor is the one that keeps restarting... I've followed all the recommendations (Furry, you've been very helpful, thank you)...full reset, restart (30-30-30), re-sync, etc. Not knowing how long the firmware update might take to address this, I'm going to try and implement a wired backhaul for the 1st floor satellite (contracting with a local firm to run ethernet cable from the basement to my home office where the 1st floor satellite is located).
Before the most recent firmware update, system has been rock solid for me, so hopefully a firmware update or wired backhaul will fix this.
Hi cdawson,
FYI I had 4 wired backhauled satelites but I can already tell you that this will not solve the routing problem in the firmware.
I really did not expect to loose days downgrading firmware and analysing the problem. Espcially when you just invested EUR 1800.
Personally I went for a refund...and choose for a different brand
- Good luck with your new router system! If you don’t mind me asking which brand and model did you get?
Quick update....
1) Wired backhaul for the satellite (RBS850) furthest away from the router (RBR850) was installed on Friday, recognized it was wired immediately and has been rock solid. Second satellite (RBS850) still leveraging wireless backhaul, no issues.
2) Prior to the wired backhaul being installed on Friday, the system has been very stable on 16 over the past several weeks. Not sure if its related, had a extended power outage at the house over the last month, system was without power for a few hours, and since that time I've had no issues with the 1st floor satellite rebooting continuously or the blue light staying on for an extended period of time. I had previously powered down the entire system for 30 minutes.
Fingers crossed, but the system has been stable on 16 as of late.
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
cdawson wrote:
Quick update....
1) Wired backhaul for the satellite (RBS850) furthest away from the router (RBR850) was installed on Friday, recognized it was wired immediately and has been rock solid. Second satellite (RBS850) still leveraging wireless backhaul, no issues.
2) Prior to the wired backhaul being installed on Friday, the system has been very stable on 16 over the past several weeks. Not sure if its related, had a extended power outage at the house over the last month, system was without power for a few hours, and since that time I've had no issues with the 1st floor satellite rebooting continuously or the blue light staying on for an extended period of time. I had previously powered down the entire system for 30 minutes.
Fingers crossed, but the system has been stable on 16 as of late.
I started experiencing the disconnection issue yesterday about 1/2 hour before I ended my day (I work from home). Anyway I came on here saw this thread and performed the factory reset. So far so good I think. The issue I am having right now is WAN Aggregation is not working for me (worked flawless before). I'm paying for 1200mbps with Xfinity and with WAN Aggregation I was getting 1300+mbps speeds. Anyone else experiencing this? I'm getting roughly 950mpbs, which is still fast but I'd like to get the speeds I'm paying for. Now I'm using an Arris SB2000 modem which WAN Aggregation is needed to reach over 1200mbps. I can certainly upgrade my modem to the Arris S33 so I can get the 1300+mbps but I don't want to have upgrade because of a firmware disaster with my Orbi. I hope Netgear sends a fix soon.
RegDawg wrote:I started experiencing the disconnection issue yesterday about 1/2 hour before I ended my day (I work from home). Anyway I came on here saw this thread and performed the factory reset. So far so good I think. The issue I am having right now is WAN Aggregation is not working for me (worked flawless before). I'm paying for 1200mbps with Xfinity and with WAN Aggregation I was getting 1300+mbps speeds. Anyone else experiencing this? I'm getting roughly 950mpbs, which is still fast but I'd like to get the speeds I'm paying for. Now I'm using an Arris SB2000 modem which WAN Aggregation is needed to reach over 1200mbps. I can certainly upgrade my modem to the Arris S33 so I can get the 1300+mbps but I don't want to have upgrade because of a firmware disaster with my Orbi. I hope Netgear sends a fix soon.
After resetting my modem, then my Orbi this morning, the WAN Aggregation appears to be working now. Crossing fingers I have no issues going forward.
