Forum Discussion

Guru

Sep 17, 2021

New RBR850 / RBS850 Firmware Version 4.6.3.16 Released

Security Fixes: Fixes security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security. Bug Fixes: Fixes the issue where the s...

FURRYe38

Guru

Oct 12, 2021

This "hard boot" is this a power OFF of the RBR and RBS? Is, for how long?

p0se1d0nX wrote:
I updated via the Orbi app then I performed a factory reset via the web login gui followed by a hard reboot of my Orbi router and satellite.

I proceeded to set up everything from scratch (I took pictures of my previous settings for quick reference and used the same SSID and PW so all my devices connected again).

Upon fw update completion I hard booted the router and satellite once again (in that order - making sure the router powers up first followed by powering up any satellites).

I’ve done this since the first day the new firmware update was available and I haven’t had any of these issues that many others have reported (knock on wood). Literally not even one!

p0se1d0nX

Star

Oct 12, 2021

Yes - about 1 minute. I pull the power plug from BOTH the router and satellite(s). Wait a minute or so then I plug in the Orbi router first (wait until it completely powers up with no illuminating light) then I power up any satellites and wait for any lights to disappear before testing the connection.

Again the key IMO is factory resetting setting up the router from scratch. I know it's a PITA but I've done this twice thus far for each fw update I've received since I picked up the Orbi RBK852 and it just works. Your mileage will vary if course. Just an FYI.

FURRYe38
Guru
Oct 12, 2021
Ok, thanks for this info.

Agreed, a factory reset in these cases is needed. Normally a power off of the RBS and RBR is only needed however since v4 has made a mess of this, been hard to troubleshoot this. Seen others posting a reset helped them as well. Will keep this on the table for sure.

Thank you.

Enjoy.

p0se1d0nX wrote:

Yes - about 1 minute. I pull the power plug from BOTH the router and satellite(s). Wait a minute or so then I plug in the Orbi router first (wait until it completely powers up with no illuminating light) then I power up any satellites and wait for any lights to disappear before testing the connection.

Again the key IMO is factory resetting setting up the router from scratch. I know it's a PITA but I've done this twice thus far for each fw update I've received since I picked up the Orbi RBK852 and it just works. Your mileage will vary if course. Just an FYI.