Orbi 6E Brand New slow Web?

[Will307]

I have ~140 devices on my Orbi.  Subnet is 255.255.255.0 so all devices are of the form 192.168.1.*

The Web Interface is dog slow?  What gives? It took me 30 minutes to setup Reserved Addresses for about 13 addresses.  Why?

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

What browser are you using? Happens with other browsers? 

Try a different PC to compare?

Wire or wireless connection with the UI?

Wow that many devices. Wheew...maybe bogging down the UI...

[Will307]

Hardware Version RBRE960
Firmware Version V6.3.7.5_3.2.25

Just bought Orbi a couple weeks ago so this has to be newest (I hope).  Some devices did not re-connect -- I'm up to 145 devices now all on 192.168.1.* 255.255.255.*

I'm using the Cable that came with my new Orbi to connect my modem to NG.  Is this one good enough? I have some extra (gold) ones I could replace it with -- but I figured I would just use the one that came in the box.

The model -- well -- right now I'm not sure but I will check.

The App behaves fine by the way with showing all the devices I have -- its just the web that is dog slow.

[Will307]

Also.....I got the 3 device 6E (black edition not that this matters :).  So,  1 Router and 2 Sat

[FURRYe38]

What browser are you using? Happens with other browsers? 

Try a different PC to compare?

Wire or wireless connection with the UI?

[Will307]

Chrome and Firefox both behave the same slow way. 

Wireless connection.

Only from one machine so far (laptop) I can try another

[FURRYe38]

Try ethernet connection? 

[Mikey94025]

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@Will307 wrote:

I have ~140 devices on my Orbi.  Subnet is 255.255.255.0 so all devices are of the form 192.168.1.*

The Web Interface is dog slow?  What gives? It took me 30 minutes to setup Reserved Addresses for about 13 addresses.  Why?

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The reserved addresses UI is very slow.  I have ~80 and it takes ~10 sec after you press Add and then Edit for each additional one.  It's just a flawed implementation, has nothing to do with wifi/ethernet/ISP speeds.

[Will307]

You would think they would fix that.  

[FURRYe38]

Have you tried newer version of FW? 

https://community.netgear.com/t5/Orbi-WIFI-6-AX-AND-Wi-Fi-6E-AXE/New-RBRE960-RBSE960-Firmware-Versio...

Does same thing happen with this version? 

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@Will307 wrote:

Hardware Version RBRE960
Firmware Version V6.3.7.5_3.2.25

Just bought Orbi a couple weeks ago so this has to be newest (I hope).  Some devices did not re-connect -- I'm up to 145 devices now all on 192.168.1.* 255.255.255.*

I'm using the Cable that came with my new Orbi to connect my modem to NG.  Is this one good enough? I have some extra (gold) ones I could replace it with -- but I figured I would just use the one that came in the box.

The model -- well -- right now I'm not sure but I will check.

The App behaves fine by the way with showing all the devices I have -- its just the web that is dog slow.

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[Will307]

I'm already on the newest per the UI anyway

[FURRYe38]

No, some FW update may not be seen by the router. 

That's the version prior.

[Will307]

Your right.  Seems they are up to v6.3.7.10.  I will give it a try. 

[FURRYe38]

Let us know if this still happens...

[Will307]

I upgraded my router and this resulted in no change to the performance of the web.  Still as slow as it was.  Also,  I could only upgrade the router (see below).  If I attempted to upgrade the satellites I get an error 'cannot upgrade' so they are still at the lower version?

[FURRYe38]

Please use the manual method to update the RBS FIRST before the RBR. Log into the RBS web page and send the FW update for the RBS there...

[Will307]

Yep.  I upgraded the sats -- still dog slow. 

[FURRYe38]

Checking on this to see if you updated to new v7 FW and if this is still a problem seen here? 

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@Will307 wrote:

Yep.  I upgraded the sats -- still dog slow. 

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