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Forum Discussion
Orbi 753 unencrypted 5ghz network even though WPA2 security is turned on
Hi Everyone, I have searched through the forum and seen other people have similar issues but briefly 1) RBK753, satellites setup with ethernet backhaul, router running in AP mode 2) from day 1...
I think the satellite is fine，this kind of device is not that easy to be broken if you got it good in the first time. Don't be a tester again，it is a firmware issue. All they ask you to do is totally waste of time. They just refuse to acknowledge this problem. It exists since orbi（ax）put on sale.
If you feel this is a FW issue, you'll need to contact NG support and talk to them about it. Others have not seen this, accept for you and one other. The other seems to have resolved it. IF you can resolve yours then contact NG support and have them help you. There is nothing we can do here in the forum for you.
I have not seen with with my system as of yet.
fangruoyuan wrote:
I think the satellite is fine，this kind of device is not that easy to be broken if you got it good in the first time. Don't be a tester again，it is a firmware issue. All they ask you to do is totally waste of time. They just refuse to acknowledge this problem. It exists since orbi（ax）put on sale.
- Thanks. As I said ，they refused to acknowledge this problem. All they ask me to do is like you mentioned to resetup，resync and others. This is not a solution to this issue. The right solution is to fix the firmware.
- Resetup and resync sometimes is not a solution. It just covers up the bugs in the firmware
. - This kind of non-secure wifi bug should not exists in any orbi setup. (I mean no matter
How you setup your Orbi) For me, rbk 50 have no secure wifi problem no matter how I set it up(wireless,wired, ap mode, router mode) Please check how many firmware versions rbk 50 have. Rbk50 might have this bug too in the earlier stage. Maybe give this a try and see if it helps. Again your system maybe in a bad state is all. One user having problems doesn't consitute a global problem in FW. IF NG isn't acknowledging it then probably means they checked and it's not a problem. You need to take steps to correct your system or ask NG for additional help and support. Maybe an RMA.
My RBK50 system doesn't see this as well. Wireless or wired RBS. All is secure on current FW. Same goes for my Orbi AX system.
This user was able to get this going:
I suggest you try this as well.
- I think more people will join this discussion unless NG fix it. Since orbi ax 3series and 7series is on sale now, and I think they share some core codes in the firmware with 8series. With more orbi ax series, more people will find this issue.
Until they do, you seem to be the only one. Again, Try what other users have done or contact NG support.
Good Luck.