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Forum Discussion
Orbi + August smart lock frquent disconnect/reconnect
I have a CBR750 with one satelite mesh system on a 1GB cable internet. I have about 20 devices connected. My issue is that my august smart locks (wifi versions) keep disconnecting and reconnecting. T...
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I have the August 4G lock and have used it with Orbi AC, AX, and now AXE systems. It is problemmatic even with my current Orbi AXE (963RBKE) connected to its dedicated 2.4Ghz-only IoT radio/SSID. I've found that unless I change 2.4Ghz CTS/RTS Threshold from the default 64 to 2347, the August app will not be able to connect to that wirelesd SSID. Running 2.4Ghz with CTS/RTS=2347 and AX mode unchecked, I can connect though my August lock alerts me that it disconnects and reconnects multiple times a day (so I just disabled the Notify When Offline setting). I just set 2.4Ghz Preamble=Long to see if it improves the connectivity.
When I had the Orbi AX (and I think also the Orbi AC), the August lock was one of the devices that had to connect to another backup wireless router I ran for compatibility.
Mikey94025 I know this is about six months old, but I'm curious if the changes you made to the preamble worked for you. I have the August lock and an Orbi system dealing with the same exact issues.
The disconnects seemed to disappear for awhile, but have started coming back. However I have not noticed fast battery drains as I was before.
TheGrumpyGent wrote:Mikey94025 I know this is about six months old, but I'm curious if the changes you made to the preamble worked for you. I have the August lock and an Orbi system dealing with the same exact issues.
I continue to run my AXE's 2.4Ghz with RTS/CTS Threshold=2347, Preamble=Long to maximize connectivity with older clients like the August 4G lock. I turned off the disconnect notifications so I don't know if it's been helpful.
I also had an old August Connect that was used with my 3G lock, and discovered I could connect it to the 4G (via bluetooth) and use it for wireless. I think the Connect has better 2.4Ghz connectivity than the 4G lock itself.
