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Forum Discussion
Orbi CBR750 Bad Firmware, cannot roll-back.
Netgear sent Firmware version V4.6.3.6_2.0.48 to my CBR750 which they have determined bad, and I have a few devices that will not connect now that the firmare has been pushed. If I try to roll-back ...
What is wrong with your unit that v4 is not working?
Has a factory reset and setup from scratch been performed since last FW update?
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
Everything has been completed? Go to the home page for the product and see what they say should be the current firmware? Netgear broke my router, admitted to it, and won't do anything about it! Total Joke!! Wait a few weeks, while you can't watch or use your TV, great company!!