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Orbi CBR750 and Video Bell - Dropped Internet Connection
My Orbi CBR750 (firmware V3.2.18.2_1.4.14) works really well and in general I am very happy with it. I live in So California. I also have a Video Doorbell which at midday is in full sun for a couple hours. When I have streaming enabled at this video doorbell (which I am also very happy with, BTW) and it is a sunny day, between 1 and 2 pm, my Orbi sometimes loses its Internet connection (even though all 4 LEDs are solid white indicating that everything is functioning normally). When I reset the Orbi, either by power cycling it or reboot with the app), the Internet works fine again. Sometimes 30 minutes later the problem happens again. When I disable streaming at the video doorbell, the problem does not occur. The problem also does not occur when there is no sun directly shining on the video doorbell.
Apparently the video doorbell, wihen it uses the Wifi constantly AND it is very hot, is able to somehow disrupt the Internet connection of the Orbi CBR750. The video doorbell, however, continues to work fine (its video feed shows just fine in my Mac Home app). Is there anything that could be done to resolve or avoid this problem (other than disable streaming at the video doorbell)?
Re: Orbi CBR750 and Video Bell - Dropped Internet Connection
Netgear has set up a community forum specifically for the Orbi with Cable Modem products. Most of the people who watch that forum are more likely to have experience with Orbi AX and know how to work it better than those of us who follow this "general Orbi" forum. Might be more likely to find someone who has a solution if the question is posted there: https://community.netgear.com/t5/Orbi-with-Built-in-Cable-Modem/bd-p/en-home-orbi-cable
Re: Orbi CBR750 and Video Bell - Dropped Internet Connection
Thanks for your help and suggestions. I tried a number of those suggestions. In the end, what became clear over time that the problem (losing the Internet connection even though the unit's LEDs showed that everything was okay) only occurred during Zoom video calls and then only while speaking during the Zoom video call (just listening even for several hours never was a problem).
After disabling SIP ALG the problem did not occur anymore (at least I have not experienced it anymore and it has been a week now). All other settings remained at their defaults.
