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Forum Discussion
FURRYe38
Mar 09, 2020Guru
Orbi Firmware v3.2.10.11 seen on your RBRs FW update check page?
Just curious if anyone out here in the public forum are seeing this version pop up as available on there RBRs web page? IF so, please post what version of FW you currently have loaded. Up to y...
- Mar 20, 2020
Problems seen on v10.11 since 3/9 have been addresses and fixed by NG. They reported that it was something having to do with there cloud systems. v10.11 FW was put back up on there auto update servers for users to download as of 3/19. These problems have been resolved.
If users are noticing any futher problems please make a new post about it or contact NG support.
Enjoy.
FURRYe38
Mar 10, 2020Guru
FYI to everyone with Orbi AX and v3.2.10.11. NG is now aware of the problems here in the forum. I've asked them to remove this version from there auto update servers as soon as possible. They will be looking into this issue.
Please file a support ticket and let them know.
For effected users, please downgrade to v3.2.9.2. Manually download the FW files for the RBS and RBR. Apply the file to the RBS first then RBR. After all has been process. Press the reset button on the back of the units for 15 seconds then release and then setup the system from scratch. I would power off the ISP modem or ONT for 30 seconds after the reset on the RBR to ensure the RBR gets fully connected to the modem or ONT. Hopefully this brings your system back to a stable state.
cruisencode
Mar 10, 2020Apprentice
Thanks, I'll try this after I get home from work.