Orbi RBR850 browser login problems

[tobbehr]

I have an Orbi RBR850 that I can’t reach from my my browser. I have tried several computers and browsers but I always end up in reset password. I have tried to flush my browser cache, reset my router and it always end up in reset password. I have no problem reaching it from the app but you can’t really do anything in the app so I need to get browser login to work.
I have read numerous post in this community with people that have the same problem but no one seems to have any solutions to the problem.

[FURRYe38]

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

What browser are you using? 

[tobbehr]

I am running 4.6.3.16 on the Orbi RBR850 and same on the satellite RBS850.
I don’t know what model it’s on the modem. It’s just white nameless box on the wall that fiber company put there.
And I tried all browser except for Edge.

[FURRYe38]

If you can gain access to the RBR and RBS long enough, I recommend that you update the RBS first then the RBR lastly to v.2 FW:

https://community.netgear.com/t5/Orbi-WiFi-6-AX-and-WiFi-6E-AXE/RBK750-and-850-Series-Firmware-Versi...