One of My rbs 350 satellite is magenta but is still connected to others satellites since those one stay green and get the wifi from the magenta one. 3 on the four satellites are detected on the app Cannot download the screenshot sorry (browsne not working) Did the reset of it and reboot routeur Thanks for advice
What Firmware version is currently loaded on all units?
What is the size of your home? Sq Ft? What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wired or wirelessly connected. https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 🛰️
Thanks The rbr 350 ´ firmware version is 4.4.1.29_3.10.80 I have a quite big house 250m2, but I have 4 satellites, so I don’t think the distance between satellites is a pb (less than 30 feet) This happened after the satellite was unplugged (all the others where still plugged) unfortunately when I was on vacation and which became magenta when I came back and plugged it again (I rebooted all parts but still magenta) Sorry I can’t show you the mapping on the app ( impossible to browse the screenshot) you should better understand
Try turning OFF the other RBS and see if this one RBS will connect while near or in same room as the RBR.
IF your placement of the RBS is less than 30 feet, then this could be a problem. 30 feet or more is recommended distance between the RBR, RBS and each other to start.
