Orbi WiFi 7 RBE973
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Orbi goes offline after unplugged wired computer

medicalschoolhq
Aspirant

Orbi goes offline after unplugged wired computer

I have the Orbi RBK852.
Base Orbi is connected to a switch which goes out to multiple wired computers and NAS devices.

I recently upgraded my laptop from a 2019 MBP to the 2021 MBP running Monterey. This seems to be when the issue started - or at least when I really noticed it.

When I have my 2021 MBP connected to an Anker hub which has a wired connection to the switch which is connected to the Orbi base, everything works great.

When I unplug the hub from the 2021 MBP, what seems to be more than 80% of the time, the Orbi immediately goes offline requiring me to open the app on my phone and reboot it.

It's VERY strange.
Thoughts on trouble shooting this?

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FURRYe38
Guru

Re: Orbi goes offline after unplugged wired computer

USB hubs have been known to cause problems. I presume the hub maybe sending some bad down the line when disconnected. 

What happens if you disconnect the ethernet cable from the hub first then disconnect the hub? 

Have you tried USB to ethernet adapters? 

I have a few for my MBP on OSX 12 and don't see issues with these USB C to Ethernet adapters. 

 

What Firmware version are you using? 

 

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