Orbi WiFi 7 RBE973
Reply

Orbi not connecting to Starlink

PJDarwin
Aspirant

Orbi not connecting to Starlink

I received my Starlink in November 2022, despite reading the issues others were having with connecting to an Orbi system I had none.  The Orbi established a WAN connection to the Starlink which I then set to Bypass mode and I have had rock solid internet since.

 

A few weeks ago I had a Starlink issue and during troubleshooting I reset the Starlink router.  I traced the issue to a damaged Starlink cable and ordered a replacement and plugged the Orbi into my NBN Fixed Wireless NTD to provide internet connectivity in the interim.

 

The new Starlink Cable arrived yesterday, I plugged it in and the Starlink works fine but when I connect the Starlink Ethernet Adaptor to the RBR850 WAN port it doesnt establish a connection.  No settings have been changed on the Orbi since it last functioned.

 

It seems that others have the same issue but the only solution seems to be to add a switch between the Orbi and the Starlink.  I don't understand why this is necessary and how my system functioned before without it.

Message 2 of 5
PJDarwin
Aspirant

Re: Orbi not connecting to Starlink

This has me a bit perplexed.  I successfully had my RBK855 system connected to Starlink without a switch in between for months.  Recently there was an issue which was traced back to a damaged Starlink cable which has now been replaced but during troubleshooting I reset the Starlink router.  Upon reconnection to the Starlink Ethernet Adaptor I cannot establish the WAN connection on the Orbi.  I have not changed any settings on the Orbi and it establishes WAN to the the NBN Fixed Wireless NTD which was utilised while awaiting the replacement cable. 

 

Adding a switch seems like rudimentary solution.

Message 1 of 5
plemans
Guru

Re: Orbi not connecting to Starlink

Is the starlink in passthrough mode? or the netgear in access point mode? 

Or you're in a double nat. 

A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-M...

Message 3 of 5
PJDarwin
Aspirant

Re: Orbi not connecting to Starlink

It’s not a double NAT issue, the Orbi isn’t resolving a WAN IP, even with the Starlink Router in Bypass
Message 4 of 5
plemans
Guru

Re: Orbi not connecting to Starlink

It wouldn't be the first time a reset cleared out bypass mode or caused a firmware update that caused issues with bypass mode. 

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1650 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7