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Orbi satellite disable 2.4g automatically
Hi all,
I have a set of orbi RBK353 in my house. Someday I found all my IOT with 2.4g equipment are connected to my main router instead of the nearest satellite. So some of my IOT equipment got weak signals. I followed some article int this forum to revise my 2.4g power from 100% to 50% and temporally worked in the moment.
But a few days later, again, I found all my 2.4g connected to my main router again. I chacked the console and it shows all my salellite connection were normal, but when I click my salellite IP into browser and check the status of my 2 salellite, I found the 2.4g of my both salelite was disabled automatically based on unkonwn reason. The 2.4g enable option of my console was still checked.
When I unplug and plug the power one of my satellite the 2.4g was recovered. But the other satellite without re-boot were still disabled 2.4g.
Does anyone have the same problem? How to solve it? Thanks!
Hello!
Didn't set the 2.4G transmission below 100%?
I also had this problem, but with this setting ok:
31 Replies
Other users have reported calling up NG support and getting a new version of FW for the 3 series.
I recommend you contact them and give them your experiences and see if this new FW version is available to you.
I received an answer from NG support (but no new FW version):
They advise to change the the 2.4 GHz channel (Basic- Wireless - Channel)
And also change settings via Advanced - Advanced settings - Wireless settings:
2.4GHz:
- Uncheck the 20/40 Mhz coexistance
- Preambule modus : Long
5 GHz:
- Preamble modus: Long
I haven't tried out these settings yet because I did a factory reset on the router 2 days ago and reconfigured it from scratch (no back -up file)
That immediately resolved my issue with the RTSP port forwarding (port 554). And also the 2.4 GHz network has not went down since.
So I will keep everything as it is for the moment.
Thanks for letting us know this. Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡
GroundGio wrote:
I received an answer from NG support (but no new FW version):
They advise to change the the 2.4 GHz channel (Basic- Wireless - Channel)
And also change settings via Advanced - Advanced settings - Wireless settings:
2.4GHz:
- Uncheck the 20/40 Mhz coexistance
- Preambule modus : Long
5 GHz:
- Preamble modus: Long
I haven't tried out these settings yet because I did a factory reset on the router 2 days ago and reconfigured it from scratch (no back -up file)
That immediately resolved my issue with the RTSP port forwarding (port 554). And also the 2.4 GHz network has not went down since.
So I will keep everything as it is for the moment.
Hello!
Didn't set the 2.4G transmission below 100%?
I also had this problem, but with this setting ok:
Update:
Today is my 3rd day after unchecking the 20/40 Mhz coexistance(I only change this one).
My 2.4g is still online! I will keep monitor if it's working normally and feedback to this thread.
Thanks to everyone!
N4cE wrote:
mllrgy wrote:Hello!
Didn't set the 2.4G transmission below 100%?
I also had this problem, but with this setting ok:
I am trying to uncheck 20/40 MHz coexistence now. I can't revise my region, it's NA now.
i live in Europe :smileyhappy:
Other users have reported calling up NG support and getting a new version of FW for the 3 series.
I recommend you contact them and give them your experiences and see if this new FW version is available to you.
what firmware is on the router and the satellites?
Did you try a simple factory reset on the satellites and re-synce?
firmware version display in image and posted on message.
And yes. I did tried factory reset and resync it totally not working!!!
Thanks.
plemans wrote:what firmware is on the router and the satellites?
Did you try a simple factory reset on the satellites and re-synce?
RBR350(router):V4.4.0.10_2.10.63
RBS350(satellites):V4.4.0.10
No, I have not trying a factory reset. Does it helpful? Maybe I can try this!
By the way, all satellites are connected to router by ethernet cable.
No, I have not trying a factory reset. Does it helpful? Maybe I can try this!
It can be a quick fix sometimes.
Thanks for posting the screen shot. That is INSANE. I have no idea how this could happen.
Omg... I am so sad T_T
Am I the only one have this problem~?
