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Hello, I have an Orbi RBR750 with the latest firmware V4.6.5.14_2.0.54.
Hi, I have a problem with port forwarding. It used to work but stopped working. I did not change anything, and I am not sure why this happened.
I have two internal servers with different ports that I have to be able to access from outside of my network. I have two forwarding rules configured, but I cannot reach either one of my servers anymore. Can you help me with this?
Dynamic DNS. Because most customers are assigned IP addresses that may be changed by the ISP (without notice) at any time, it is customary to use a DDNS service to set up an internet name that will automatically update to the new IP address. Orbi supports only a couple of DDNS services (noip.com, dyn.com). If somehow the DDNS service is no longer correct, then they will not map correctly.
Hosts being open to accept connections.
How about double-checking:
That the ports are open to the internet by using one of the common testing web sites, such as https://www.grc.com/shieldsup
Also verify that the public IP address reported by the web test matches what the IP address that is current in the DDNS service.
Yes, I used it for years, with a previous router and Orbi. It stopped working during the last couple of months. I do not use it outside too often, so I am unsure when it stopped.
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Any new changes on the Orbi system in last couple of months? When was FW last updated?
If nothing was changes on the Orbi system, possible a ISP issue.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update? Be sure to restart your network in this sequence: Turn off and unplug modem. Turn off router and computers. Plug in and turn on modem. Wait 2 minutes for it to connect. Turn on the router and wait 2 minutes for it to connect. Turn on computers and rest of network.
The two servers are on the Orbi Attached Devices page with the desired LAN IP addresses (that the ports are forwarded to).
The two servers will accept a telnet connection from the LAN.
The Orbi shows two ports being forwarded from the internet to specific ports on those two servers.
The two servers accept connections on those ports from the LAN.
Shield's Up! shows that those two ports are open to the internet.
Yet, when a device outside the LAN attempts to connect to the public IP on one of those ports, "nothing happens".
Would you mind sharing which ports are being forwarded and what type of server they are (generically: Windows, Linux??... HTTP, HTTPS, FTP, media, telnet??)
How is the situation being tested? (When I set up port forwarding, I typically drop the WiFi connection on my phone, start the phone's WiFi Hot Spot feature, connect a laptop to the phone, and perform tests.)
Thank you for all your help. It was my mistake. It looks like location where I am now block ports that I am trying to use. When I tested it with my phone without any Wi-Fi, everything works.
