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Forum Discussion
Solved
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
I have an RBR750 with one RBS750 attached.
Was connected to cable modem by Ethernet and running in AP mode. All working great.
Recently was prompted to update firmware by orbi app. Now Wi-Fi completely unstable in AP mode - allowing connection for seconds at a time. Works ok in router mode but blocks internal traffic to server attached to cable modem. Completely useless since firmware update last week. I have tried rolling back the firmware - can do so on Satellite but blocked on router.
Major bug in new firmware. Any suggestions?
Major bug is an understatement.
Please let us know if you get a solution.
We have Cox GigaBlast service (1 GB of bandwidth).
When FW4.6.3.7 was released, our router auto-update and our speed went from 940mbps to 600mbps (using Internet Speed Test on Orbi app) to 8mbps-22mbps using SpeedTest.net on MacBookPro and other wireless devices connected to the Orbi Router. Our TV is wired and is getting 78mbps.
I 'upgraded' from the RBK 750 to the RBK753S. When I first installed this 'new' router with firmware 3.1.18.1, we got accurate speed and the wifi did not drop. But Netgear removed the option to select whether to auto-upgrade f/w...which means our f/w auto-upgraded to 4.6.3.7!! So now we're back to the exact same problem!
Cox is our ISP. They have sent three technicians to our home to verify the signal to the pedestal and to the node for our house; to the external box on our house and directly to the Netgear CM1200 modem. It is NOT an ISP issue.
Any solutions? The agent I spoke with today at Netgear is escalating this issue to a senior technical lead, as it's been three weeks of speed between 8mbps and 200mbps.
Thanks