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Forum Discussion
Christian_R
Jul 16, 2021NETGEAR Employee Retired
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
dhvine
Aug 04, 2021Initiate
I just noticed that my network has the RBR750 router is updated and one of the 2 satellites RBS750 is updated.
I tried to manually update the out-of-date RBS750 satellite which is V3.2.18.1 but it just gives an error. I downloaded and extracted the file to my download folder and am not having any luck getting it updated. It is interesting that the manual says that both satellites should be updated before the router is updated. I believe it was automatically updated as I haven't updated. Any help would be appreciated. Maybe it will be automatically updated; it seems to know there is a newer update but it hasn't successfully installed.
FURRYe38
Aug 04, 2021Guru
Wire connect 1 PC to the back of the RBS. Factory reset the RBS, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. Log in as admin and password. Use the satellites web page FW update feature to select the FW update file that was unpacked from the .zip file. Then factory reset and then re-sync the satellites to the RBR.
You might need to turn OFF the other RBS and RBR prior to doing this as the one RBS may connect to the system which you don't want for this process.
dhvine wrote:I just noticed that my network has the RBR750 router is updated and one of the 2 satellites RBS750 is updated.
I tried to manually update the out-of-date RBS750 satellite which is V3.2.18.1 but it just gives an error. I downloaded and extracted the file to my download folder and am not having any luck getting it updated. It is interesting that the manual says that both satellites should be updated before the router is updated. I believe it was automatically updated as I haven't updated. Any help would be appreciated. Maybe it will be automatically updated; it seems to know there is a newer update but it hasn't successfully installed.
- dhvineAug 05, 2021Initiate
Many thanks FURRYe38. I don't think I would have succeeded without your help. I didn't quite follow your instructions. I didn't want to do the full factory reset on the RBS750 Satellite 1 as there were lots of problems when unit was initially set up so I omitted that step and just connected the Satellite 1 directly to my computer via ethernet cable. I used the 192.168.1.250 IP address and gave the network login info. Then got to location for doing the firmware update. Provided address for the update file which was downloaded to my PC and updated the Satellite. Worked quickly and effortlessly (thank goodness)!
Very much appreciate the help.
- FURRYe38Aug 05, 2021Guru
Good to hear. Glad it's working now.
Enjoy.
dhvine wrote:Many thanks FURRYe38. I don't think I would have succeeded without your help. I didn't quite follow your instructions. I didn't want to do the full factory reset on the RBS750 Satellite 1 as there were lots of problems when unit was initially set up so I omitted that step and just connected the Satellite 1 directly to my computer via ethernet cable. I used the 192.168.1.250 IP address and gave the network login info. Then got to location for doing the firmware update. Provided address for the update file which was downloaded to my PC and updated the Satellite. Worked quickly and effortlessly (thank goodness)!
Very much appreciate the help.