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MaleHumanUK's avatar
MaleHumanUK
Star
Aug 04, 2021

Same issue here.

 

The connection to my satellite has gone from rock solid, to regularly disconnecting. One of the satellites regularly goes to a pulsating white light followed by a solid blue light - I assume this means it is losing and re-establishing connecting to the main router.

 

Never had this problem on any of the old firmwares, just since this one auto updated. I have performed a full factory reset, but the issue continues.

FURRYe38's avatar
FURRYe38
Guru
Aug 04, 2021

https://community.netgear.com/t5/Orbi-AX/New-RBK752-753-Firmware-Version-4-6-3-7-Released/m-p/2124265/highlight/true#M17846

MaleHumanUK wrote:

Same issue here.

 

The connection to my satellite has gone from rock solid, to regularly disconnecting. One of the satellites regularly goes to a pulsating white light followed by a solid blue light - I assume this means it is losing and re-establishing connecting to the main router.

 

Never had this problem on any of the old firmwares, just since this one auto updated. I have performed a full factory reset, but the issue continues.

 

  • orbiuser1975's avatar
    orbiuser1975
    Apprentice
    Aug 19, 2021

    Why do you keep posting the same link to everyone having this issue?  Nobody here wants to go read another whole thread when a broken update was forced on customers...  If you want to be helpful, post what would be helpful...

     

    I clicked your link and without readying everything, I think you want people to do the following?

     

    "Has a factory reset and setup from scratch been performed since last FW update? "

     

    So now consider this...  I'm using my router happily for months, all of a sudden without warning, Netgear pushes a poorly tested update and it is broken.  People who aren't very tech savy are supposed to start searching through forums or randomly know that there was an update pushed?

     

    I wish the QA engineer's phone number was public, I'd forward all my wife's disgruntal calls directly to this wanker...

     

    Netgear == PoS