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Solved
RBK750 Series - Firmware Update v4.6.3.7
Hello Orbi AX Community,
We are excited to announce that we have started to roll out new firmware which enables NETGEAR Smart Parental Controls on RBK750 Systems. Customers with RBK750 series ...
Just saw this post, so my Orbi had been working just fine for last year or so. Ever since this update my wifi keeps dropping and its an absolute nightmare. I cannot revertback to the old firmware as its V3 on netgear website. I've posted my issues on anohter thread.
Contact NG support if you haven't already. Keep in contact with NG. They are working on it.
Same issues here V4.6.3.7_2.0.49
Multiple reboots, resets, RMA did not help.
Unstable connections and white/blue LEDs coming on randomly.
Please post about this in this thread:
Thank you.
lngtme-orbi-usr wrote:
Same issues here V4.6.3.7_2.0.49
Multiple reboots, resets, RMA did not help.
Unstable connections and white/blue LEDs coming on randomly.
We have the exact same issue...and NO SOLUTION from Netgear after three weeks!
We have Cox GigaBlast service (1 GB of bandwidth).
When FW4.6.3.7 was released, our router auto-updated and our speed went from 940mbps to 600mbps (using Internet Speed Test on Orbi app) to 8mbps-22mbps using SpeedTest.net on MacBookPro and other wireless devices connected to the Orbi Router. Our TV is wired and is getting 78mbps.
I 'upgraded' from the RBK 750 to the RBK753S. When I first installed this 'new' router with firmware 3.1.18.1, we got accurate speed and the wifi did not drop. But Netgear removed the option to select whether to auto-upgrade f/w...which means our f/w auto-upgraded to 4.6.3.7!! So now we're back to the exact same problem!
Cox is our ISP. They have sent three technicians to our home to verify the signal to the pedestal and to the node for our house; to the external box on our house and directly to the Netgear CM1200 modem. It is NOT an ISP issue.
Any solutions? The agent I spoke with today at Netgear is escalating this issue to a senior technical lead, as it's been three weeks of speed between 8mbps and 200mbps.
Thanks
I'm having similar problems. Initially blaimed it on comcast but nope, it'as the netgear
What problems are you having?
Have you contacted NG support yet?
Some speed issues are known to NG and are effected by only the built in speed test app on the RBR and the Orbi app. Using external speed tests apps are reported to show to spec speeds.
7 series users are encouraged to contact NG support and ask for the beta that seems to be being offered up.
Stephonline wrote:
I'm having similar problems. Initially blaimed it on comcast but nope, it'as the netgear
Did not contact support since they want $$$ just to take a call.
I'm measuring speed with the Ookla speed test app on iphone and on direct connected laptop to router.
I'm having to reboot the router nightly; devices using the satellite to connect - both wired and wirelessly - are seeding 20 / 30 meg downstream as opposed to the 650mb that the router is reporting or that the direct connected laptop shows (approx 550 mb)
- I put my 753 in AP mode and it still maxed out at 600. The disconnects have stopped though, but it seems the throughput is slower. AX is enabled. It must be the firmware of the 750 model.
It IS FW and NG is aware.
